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Welcome to HP Customer Support

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  • Information
    Important Print Security Update

    HP was recently made aware of a vulnerability in certain inkjet printers by a third-party researcher. HP has updates available for download to address the vulnerability. Details and more information are available in the Security Bulletin

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Samsung Multifunction Laser Printers - How to scan using Scan Assistant in Mac OS X

Make sure to download and install the Easy Printer Manager and Scan Assistant before scanning from a printer.
To download Easy Printer Manager or Scan Assistant scan software, go to Software and Drivers, and then type your printer model in the search text box.
Easy Printer Manager is located under the Software tab and Scan Assistant is part of the scan driver download located in the Driver tab.
To scan using Scan Assistant on a Mac computer running Mac OS X, follow these steps:
  1. Make sure that the latest print and scan drivers are installed.
    To view the latest scan driver version, go to Software and Drivers.
  2. On your Mac computer, click the Easy Printer Manager icon in the dock.
    Figure : Easy Printer Manager icon
  3. Click the Scan button to open Scan Assistant.
      note:
    If the Scan button is grayed out, make sure to select the correct printer and ensure that the Scan Assistant software is downloaded.
    Figure : Scan using Samsung Easy Printer Manager
  4. On the Scan Assistant screen in the basic mode, modify the default Scan Settings and Preference options, if desired.
    • Scan Setting options:
      • Image Type
      • Resolution
      • Scan Size
      • Document Source
      • Pages to Scan
    • Preference options:
      • Auto-crop image after preview
      • Preview on program start
      • Blank page detection
      Figure : Scan settings and Preference options
  5. To view more setting options, click Advanced, and then select an option for the following advanced settings:
    • Image adjustment
      • Auto crop
      • Auto straighten
      • Auto rotation
      Figure : Image adjustment
    • Image enhancement
      • Fringe removal
      • Background removal
      • Descreen
      • Auto exposure
      • Auto color balance
      Figure : Image enhancement
    • Additional settings
      • Poster stitch
      • Book scan
      • Watermark
      Figure : Additional settings
  6. Click Preview to view the image before scanning and saving, or, click Scan to scan an image with the modified scan settings.
    A Save screen displays after scanning an image.
    Figure : Preview and Scan buttons
  7. Select the desired file settings to save the scanned image file.
    Type a file name, and then select a file format from the Save file format drop-down list.
    Figure : Save file options
    Figure : PDF format selection
  8. Click Save to ensure the desired changes are saved.
    Figure : Save button
  note:
If scanning does not work or if the software cannot find the scanner, make sure to download the latest driver and software.

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Country/Region: Flag New Zealand

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