HP LaserJet Enterprise MFP M631, M632, M633 - 13.B2, 13.B9 right door and fuser area paper jam

Use the following procedure to clear paper jams in the right door, duplexer, and fuser area. When a jam occurs, the control panel displays one of the following messages and an animation that assists in clearing the jam.

• 13.B2.XX Jam in <cover or door>
• 13.B9.XX Jam in Fuser
• 13.FF.EE Door Open Jam

  caution:

The fuser is hot while the printer is in use. Wait for the fuser to cool before clearing jams.

1. Open the right door.
   Figure : Open the right door
   
2. Remove any jammed paper.
   Figure : Remove the jammed paper
   
3. Remove the fuser by grabbing the two side latches and pulling the fuser straight out of the printer.

   CAUTION: The fuser can be hot while the printer is in use. Wait for the fuser to cool before handling it.

   Figure : Remove the fuser
   
4. Remove any jammed paper from the fuser opening.
   Figure : Remove any jammed paper
   
5. Reinstall the fuser.
   Figure : Reinstall the fuser
   
6. Close the right door.
   Figure : Close the right door