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Welcome to HP Customer Support

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  • Information

    Chat support option would be closed on 25th April due to Public Holiday

    Information
    Information regarding recent vulnerabilities

    HP is aware of the recent vulnerabilities commonly referred to as "Spectre" and "Meltdown". HP has published a security bulletin with patches for these issues and a list of impacted systems. We will continue to update the bulletin as more information becomes available and encourage customers to check the bulletin frequently.

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HP ENVY - 17-ae001nb Product Specifications

Hardware
Product number
2BU15EA
Product name
HP ENVY - 17-ae001nb
Microprocessor
Intel® Core™ i7-7500U (2.7 GHz base frequency, up to 3.5 GHz with Intel® Turbo Boost Technology, 4 MB cache, 2 cores)
Memory, standard
12 GB DDR4-2133 SDRAM (1 x 4 GB, 1 x 8 GB)
Video graphics
NVIDIA® GeForce® 940MX (4 GB DDR3 dedicated)
Hard drive
512 GB PCIe® NVMe™ M.2 SSD
Optical drive
DVD-Writer
Display
43.9 cm (17.3") diagonal FHD IPS WLED-backlit (1920 x 1080)
Keyboard
Full-size island-style backlit keyboard with numeric keypad
Pointing device
HP Imagepad with multi-touch gesture support
Wireless connectivity
Intel® 802.11b/g/n/ac (2x2) Wi-Fi® and Bluetooth® 4.2 Combo
Network interface
Integrated 10/100/1000 GbE LAN
Expansion slots
1 multi-format SD media card reader
External ports
1 USB 3.1 Type-C™ Gen 1 (Data Transfer up to 5 Gb/s, DP1.2, HP Sleep and Charge); 3 USB 3.1 Gen 1 (1 HP Sleep and Charge); 1 HDMI; 1 RJ-45; 1 headphone/microphone combo
Minimum dimensions (W x D x H)
41.6 x 28.3 x 2.33 cm
Weight
2.9 kg
Power supply type
65 W AC power adapter
Battery type
3-cell, 55.8 Wh Li-ion
Webcam
HP Wide Vision FHD IR Camera with dual array digital microphone
Audio features
Bang & Olufsen; HP Audio Boost; Dual speakers
Software
Operating system
Windows 10 Home 64
HP apps
HP Audio Switch; HP CoolSense; HP JumpStart; HP Sure Connect
Software included
McAfee LiveSafe™
Pre-installed software
Netflix
Software - Productivity & finance
1 month trial for new Microsoft® Office 365 customers

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Support Forum

Support Forum

Join the conversation! Find Solutions, ask questions, and share advice with other HP product owners. Visit now


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Country/Region: Flag New Zealand

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