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HP Customer Support - Knowledge Base

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  • Information
    Coronavirus (COVID-19) Impact

    We are experiencing longer than expected wait times to reach an agent. Please use the resources here on our HP Support website to answer your questions and troubleshoot any issues you may be experiencing.  Try our Virtual Agent and Diagnostic Tools for faster service.

    Information
    Microsoft Support for Windows 7 ended on Jan 14, 2020

    - HP recommends that you begin the process of upgrading to Windows 10 if your computer has been tested by HP. For more information, click here.


    - If your computer is not compatible for upgrade to Windows 10, we can help to find the perfect computer for you. Check our Weekly deals!

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HP Products Tested with Windows 10

The information below lists HP products that have been tested with the Windows 10 Fall Update (version 1909). Any PC product that is not listed in the Windows 10 Fall Update table was not tested by HP for this update and may not be supported by HP for Windows 10. For more information from Microsoft on the Windows 10 Fall Update, please visit https://support.microsoft.com/windows (in English).
If you still wish to proceed with using Windows 10 on an untested system, please visit the Microsoft Windows support site (in English) for information and support.

More information

For more information from Microsoft on the Windows 10 Fall Update, please visit support.microsoft.com (in English).

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Country/Region: Flag New Zealand

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