HP provides basic support for software that comes with the computer. For in-depth feature assistance, refer to the help section in the software or on the software vendor's Web site.
Software Category
Software Title
Recovery Manager: Program Reinstallation
Operating System
Microsoft Windows 10 Home (64-bit)
No
Entertainment, Music & Games
Bang & Olufsen Play
CyberLink Power Media Player
Hearts Deluxe (not available on all models)
HP Games
Priceline
Simple Solitaire
Trip Advisor
No
Yes
No
No
No
No
No
Productivity
Dropbox
Evernote
Intel WiDi Remote (not available on all models)
The Weather Channel
No
Yes
Yes
No
Imaging, Photography, Video & Film
CyberLink Photo Director
Yes
Connected with HP
HP Lounge
No
Security
McAfee Checkbox
McAfee LiveSafe (30-day subscription)
No
No
Support
HP PC Hardware Diagnostics UEFI
HP Support Assistant
Windows 10 Welcome App
Yes
Yes
Yes
Recovery
HP TDC Recovery Solution
No
Browser
Microsoft Edge
No
note:
This support document provides specifications and component images that reflect the original design intention for all PCs of this model. Under certain circumstances, a factory or service provider may install a component that meets or exceeds the listed specification and/or appears different than the image shown.
Some features of the tool may not be available at this time. We apologize for this inconvenience and are addressing the issue.Minimize Chat bot windowLoading ChatbotNew Message