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Welcome to HP Customer Support

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  • Information

    Chat support option would be closed on 25th April due to Public Holiday

    Information
    Information regarding recent vulnerabilities

    HP is aware of the recent vulnerabilities commonly referred to as "Spectre" and "Meltdown". HP has published a security bulletin with patches for these issues and a list of impacted systems. We will continue to update the bulletin as more information becomes available and encourage customers to check the bulletin frequently.

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HP ENVY Notebook - 17-r002tx (Touch) Product Specifications

Hardware
Product number
P3U88PA
Product name
HP ENVY Notebook - 17-r002tx (Touch)
Microprocessor
Intel® Core™ i7-6700HQ with Intel® HD Graphics 530 (2.6 GHz, up to 3.5 GHz, 6 MB cache, 4 cores)
Memory, standard
16 GB DDR3L-1600 SDRAM (2 x 8 GB)
Video Graphics
NVIDIA GeForce GTX 950M (4 GB DDR3L dedicated)
Hard Drive
2 TB 5400 rpm SATA
Optical drive
SuperMulti DVD burner
Display
17.3" diagonal FHD IPS anti-glare WLED-backlit touch screen (1920 x 1080)
Keyboard
Full-size backlit keyboard with integrated numeric keypad
Pointing device
HP Imagepad with multi-touch gesture support
Wireless Connectivity
802.11a/b/g/n/ac (2x2) and Bluetooth® 4.0 combo (Miracast compatible)
Network interface
Integrated 10/100/1000 GbE LAN
Expansion slots
1 multi-format SD media card reader
External Ports
4 USB 3.0; 1 HDMI; 1 RJ-45; 1 headphone/microphone combo
Minimum dimensions (W x D x H)
41.5 x 28.13 x 3.07 cm
Weight
3.16 kg
Power supply type
120 W AC power adapter
Battery type
6-cell, 62 Wh Li-ion
Webcam
HP TrueVision HD Webcam (front-facing) with integrated dual array digital microphone
Audio features
Bang & Olufsen; Quad speakers with 1 subwoofer
Software
Operating system
Windows 10 Home 64
HP apps
HP Support Assistant; HP Recovery Manager; HP CoolSense; HP 3D DriveGuard; HP SimplePass

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Support Forum

Support Forum

Join the conversation! Find Solutions, ask questions, and share advice with other HP product owners. Visit now


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Country/Region: Flag New Zealand

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