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Welcome to HP Customer Support

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  • Information
    Information regarding recent vulnerabilities

    HP is aware of the recent vulnerabilities commonly referred to as "Spectre" and "Meltdown". HP has published a security bulletin with patches for these issues and a list of impacted systems. We will continue to update the bulletin as more information becomes available and encourage customers to check the bulletin frequently.

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HP ENVY Curved All-in-One PCs - Finding the Model Number

This document applies to HP ENVY Curved All-in-One PCs.
This document explains how to locate the serial number, product number, and model number for HP ENVY Curved All-in-One computers.
It is sometimes necessary to locate the serial number, product number, and model number of your computer. These numbers are listed on the product label for easy reference. To locate the numbers on the product label, use the following steps:
  1. Locate the pull-down tab on the bottom edge of the back side of the computer.
    Figure : Pull-down tab on the back of the computer
    Pull-down tab on the back of the computer
  2. Grasp the tab and pull down firmly until the product label is visible.
    Figure : Pulling down the product label
    Pulling down the product label
  3. Gently pull the product label tab toward the front side of the desktop.
    Figure : Front side of product label
    Front side of product label
  4. Continue to pull the product label tab until it is fully extended. The serial number, product number, and model number are listed on the product label.
      Figure : Product label
      Product label
    1. Serial number
    2. Product number
    3. Model number

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Country/Region: Flag New Zealand

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