hp-support-head-portlet

Actions
Loading...

Welcome to HP Customer Support

hp-contact-secondary-navigation-portlet

Actions
Loading...

hp-share-print-widget-portlet

Actions
Loading...
  • Information
    Information regarding recent vulnerabilities

    HP is aware of the recent vulnerabilities commonly referred to as "Spectre" and "Meltdown". HP has published a security bulletin with patches for these issues and a list of impacted systems. We will continue to update the bulletin as more information becomes available and encourage customers to check the bulletin frequently.

hp-concentra-wrapper-portlet

Actions
Loading...

HP DeskJet GT 5810, 5820 Printers - First Time Printer Setup

This document is for HP DeskJet GT 5810, 5811, 5820, 5821, and 5822 All-in-One printers.
To set up a printer for the first time, remove the printer and packing materials from the box, connect the power cable, fill the ink tanks, install the printheads, load paper into the input tray, align the printheads, prime the ink system, and then install the printer software.
  note:
If you are looking for the printer software, go to:
Video overview
The following video demonstrates how to set up the printer hardware.
Step 1: Remove the printer from the box
Remove the printer from the box, and then remove all tape, stickers, and packing materials.
  1. Remove the printer from the box.
  2. Remove all tape and packing materials from the outside of the printer.
    Image: Remove the tape and packing materials from outside the printer
  3. Open the exterior door.
    Image: Open exterior door
  4. Remove the tape and packing material from under the printhead access door.
    Image: Remove packing material
  5. Open the printhead access door, and then remove the tape and packing material from inside the printer.
    Image: Remove the box from  the printer
  6. Close the printhead access door, and then close the exterior door.
  7. Place the printer on a level surface, where you intend to use it.
      Image: Place the printer on a level surface
    1. Level surface
    2. Uneven surface
  8. Connect the power cord to the rear of the printer, and then plug the other end into an electrical outlet.
      caution:
    Do not connect the USB cable at this time.
    Image: Connect the power cord
  9. Turn on the printer.
      note:
    The printer might take up to 15 seconds to turn on.
    Image: Turn on the printer
Step 2: Fill the ink tanks
Fill the ink tanks with ink using the ink bottles that shipped in the box with your printer.
  note:
Be aware of the following when working with ink bottles:
  • Keep the ink bottles beyond the reach of children.
  • Open the ink bottle only when you are filling the ink tanks.
  • Store the ink bottles upright in a cool, dry place.
  1. Make sure the ink valve is in the unlocked (vertical) position.
    Image: Ink valve unlocked
      caution:
    Never move the printer while the ink valve is unlocked.
  2. Open the ink tank lid, and then remove the plug from the yellow tank.
    Image: Remove the plug
  3. Remove the cap from the yellow ink bottle, and then pull the seal tab to remove it.
    Carefully dispose of the seal.
    Image: Remove the cap and seal
  4. Replace and tighten the cap on the bottle, and then open the lid.
    Image: Replace the cap and open
  5. Turn the bottle upside down, and then place the yellow ink bottle over the tank spout.
  6. Gently push the bottle down, and then let the ink drain into the ink tank. Fill the ink tank to the fill line on the tank.
    If the bottle does not start draining, remove and reinsert the bottle onto the tank spout. Do not squeeze the bottle.
    Image: Drain ink
  7. After the yellow ink tank is filled, pull the ink bottle straight up.
    Close the ink bottle lid, set the bottle upright, and then push the ink tank plug into its slot on the ink tank.
    Image: Replace the plug
  8. Repeat the previous steps to fill the other ink tanks.
      caution:
    The black ink bottle contains approximately 10 ml more ink than the maximum capacity of the black ink tank. Do not fill the black ink tank over the fill line. Store the remaining ink in a cool, dry place.
  9. Close the ink tank lid.
    Image: Close the ink tank lid
Step 3: Install the printheads
Install the printheads that shipped in the box with your printer.
  1. Open the packages, and then remove the printheads.
    Image: Remove printheads from package
  2. Pull the orange plugs straight up to remove them from the tops of the printheads.
    Image: Pull the orange plugs
  3. Remove the tape from the printhead contacts using the pull tabs.
      caution:
    Do not touch the copper-colored contacts or the ink nozzles. Do not replace the protective tape on the contacts. Handling these parts can result in clogs, ink failure, and bad electrical connections.
    Image: Remove the tape
  4. With the printer turned on, open the exterior door, and then open the printhead access door.
    Image: Access the printhead carriage
  5. Gently push down on the blue printhead carriage latch.
    The blue printhead carriage latch opens.
    Image: Open the printhead carriage latch
  6. Slide the printhead at a slight upward angle into the empty slot, and then gently push up on the printhead until it snaps into place.
    • Insert the black printhead into the right slot.
    • Insert the tri-color printhead into the left slot.
    Image: Insert the printheads
  7. Close the blue carriage latch by pushing down firmly until the latch snaps into place.
    Image: Closing the latch
      caution:
    Very Important! Do not open the blue carriage latch after printhead installation. Opening the latch might result in severe ink system errors.
    Image: Do not open carriage latch
  8. Close the printhead access door.
    A blinking P displays on the control panel.
    Image: Close the printhead door
  9. Close the exterior door.
    Image: Close the exterior door
Step 4: Load paper into the input tray
Load plain white paper in the input tray after you install the printheads.
  1. Raise the input tray.
    Image: Pull up the input tray
  2. Slide the paper width guide all the way to the left.
    Image: Slide the paper width guide left
  3. Load plain white paper into the input tray, slide the stack of paper down until it stops, and then slide the paper width guide against the edge of the paper.
    Image: Load paper and slide guide right
  4. Pull out the output tray, and then raise the tray extender.
    Image: Pull out the output tray and tray extender
Step 5: Align the printheads and prime the ink system
Aligning the printheads is necessary to achieve the best print quality. After the alignment, the printer begins the process of priming the ink system.
  caution:
Do not disconnect power or move the printer during the priming process.
  1. On the printer control panel, press and hold the Resume button for 3 seconds.
    The alignment starts when the blinking P becomes a blinking A.
    The printer prints an alignment page.
    Image: Press and hold the resume button
  2. Lift the scanner lid.
  3. Place the alignment page with the print side down on the right-front corner of the scanner glass, and then close the scanner lid. Position it according to the engraved guides around the scanner glass.
    Image: Printer alignment
  4. Close the scanner lid.
  5. On the control panel, press the Start Copy Color button .
      note:
    The priming process can last up to 45 minutes. During this time, you can install the printer software and begin using your printer. You may print, scan, and copy while priming occurs in the background.
    Image: Press the color copy button
    The printer aligns the printheads.
  6. Priming is complete when the rotating lines stop and a 0 displays on the control panel.
Step 6: Install the printer software
Your HP printer hardware is now set up, and you can install the printing software. Do not attempt to connect the printer to a computer with a USB cable until instructed to do so in the printing software.
Download the latest version of the printing software from the following HP websites:

hp-feedback-input-portlet

Actions
Loading...

hp-online-communities-portlet

Actions
Loading...

Ask the community!


Support Forum

Support Forum

Join the conversation! Find Solutions, ask questions, and share advice with other HP product owners. Visit now


hp-feedback-banner-portlet

Actions
Loading...

hp-country-locator-portlet

Actions
Loading...
Country/Region: Flag New Zealand

hp-detect-load-my-device-portlet

Actions
Loading...