solution Contentsolution Content

HP LaserJet Pro M402, M403, MFP M426, MFP M427 - Removal and replacement: 250-sheet paper input tray


This document provides the procedures to remove and replace Tray 2.

Before performing service

Turn the printer power off
  • Disconnect the power cable.
    To avoid damage to the printer, turn the printer off, wait 30 seconds, and then remove the power cable before attempting to service the printer.
Use the table below to identify the correct part number for your printer. To order the part, go to
Tray 2 part number
Cassette (Tray 2) assembly

Required tools

  • No special tools are required to remove this part.

After performing service

Turn the printer power on
  • Connect the power cable.
  • Use the power switch to turn the power on.

Post service test

Make sure that the printer initializes to a Ready state.
Print a configuration page (from Tray 2) to make sure that the printer is functioning correctly.

Step 1: Remove Tray 2

  1. Pull the tray straight out of the printer to remove it.
    Figure : Remove the tray

Step 2: Unpack the replacement assembly

Unpack the replacement part from the packaging.
HP recommends responsible disposal of the defective part.
Recycle and unpack
Figure : Recycle and unpack

Step 3: Install Tray 2

  1. Slide the tray straight into the printer to install it.
    Figure : Install the tray