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Welcome to HP Customer Support

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  • Information

    Chat support option would be closed on 25th April due to Public Holiday

    Information
    Information regarding recent vulnerabilities

    HP is aware of the recent vulnerabilities commonly referred to as "Spectre" and "Meltdown". HP has published a security bulletin with patches for these issues and a list of impacted systems. We will continue to update the bulletin as more information becomes available and encourage customers to check the bulletin frequently.

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HP Pavilion 10-n000 x2 Detachable PCs - Battery Specifications for HP Pavilion 10-n000 x2 Detachable PCs

Issue
Answer and Explanation
Battery mode
Battery voltage is not 0V like notebook shipping mode.
Operational Battery Life Hours
9 hours. 1080p video playback, 150 nits
Battery life hours (sleep mode)
238 hours or more. NOTE: this time may be shortened if Microsoft Windows update is enabled, since the computer might take a longer time to enter sleep mode.
Battery Deep Discharge
6 months or more. NOTE: This is 6 or more months at 25 degrees Celsius for the ambient temperature.
Average charging time before powering on the computer after entering a deep discharge state
10-25 minutes.
Maximum charging temperature (OTP)
45 degrees Celsius.
Maximum acceptable operational temperature
5-35 degrees Celsius.
Shut down temperature
60 degrees Celsius.
Charging hours until full battery capacity (0%-100%)
5 hours and 42 minutes when the computer is in an idle state. Charging time will be 4 hours if the computer is in a hibernation state.
Length of time to hold the power button when powering on the computer
32 milliseconds

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Support Forum

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Country/Region: Flag New Zealand

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