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SUPPORT COMMUNICATION- CUSTOMER ADVISORY

Document ID: c04355097

Version: 1

HP ElitePad 1000 G2 Tablet PCs - When the Computer Enters Windows, Screen Rotation Is Locked.

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

Release date : 30-Jun-2014

Last updated : 30-Jun-2014

DESCRIPTION
When the Computer Enters Windows, Screen Rotation Is Locked.

SCOPE
Information in this document applies to the following:
Systems:
  • HP ElitePad 1000 G2 Tablet
Operating Systems:
  • Microsoft Windows 8.1 Pro
RESOLUTION
To resolve this issue, perform one of the following solutions:
Option one:
Slide the physical button on the top right
Figure 1: Unlock button

Option two:
  1. Swipe the screen from right to left to bring up the Charms Bar and tap the Gear.
    Figure 2: Charms Bar

  2. Tap the Screen icon.
    Figure 3: Screen icon

  3. Slide the Lock Bar down.
    Figure 4: Lock bar

Hardware platforms affected : HP ElitePad 1000 G2 Tablet

Operating systems affected : Not applicable

Software affected : Not applicable

Support Communication Cross Reference ID : IA04355097

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration.The information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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