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Information
Fix intermittent print spooler service errors that may cause print jobs to fail post a Windows update. Click here
HP provides basic support for software that comes with the computer. For in-depth feature assistance, refer to the help section in the software or on the software vendor's Web site.
Software Category
Software Title
Recovery Manager: Program Reinstallation
Operating System
Microsoft Windows 8 (64-bit)
No
CD/DVD Burning
CyberLink Power2Go
Yes
Entertainment, Music & Games
CyberLink PowerDVD (for CD, DVD and Blu-ray playback)
DTS Sound +
HP Games
rara music
Yes
No
No
No
Productivity
7 zip
HP QuickStart
Microsoft Office Trial (online activation required)
Yes
No
No
Imaging, Photography, Video & Film
CyberLink Photo Director
Yes
Connected with HP
HP Connected Photo
No
Security
Norton Internet Security 2013 (60-day security update subscription)
Norton Studio
No
No
Support
HP PC Hardware Diagnostics UEFI
HP Support Assistant
No
Yes
Recovery
HP Recovery Manager
No
Browser
Microsoft Internet Explorer 10
No
note:
This support document provides specifications and component images that reflect the original design intention for all PCs of this model. Under certain circumstances, a factory or service provider may install a component that meets or exceeds the listed specification and/or appears different than the image shown.
Some features of the tool may not be available at this time. We apologize for this inconvenience and are addressing the issue.Minimize Chat bot windowLoading ChatbotNew Message