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SUPPORT COMMUNICATION- CUSTOMER ADVISORY

Document ID: c03297766

Version: 1

HP Notebook PCs - Hotspot Still Available Despite Being Disabled in HPCM 4.2.x

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

Release date : 23-Apr-2012

Last updated : 23-Apr-2012

DESCRIPTION
The Manageability registry key "AllowHotspot" within HP Connection Manager 4.2.x does not disable sharing if the Hotspot was configured prior to setting a value of False in the Windows Registry. As a result, the notebook continues to broadcast its Service Set Identifier (SSID).

SCOPE
HP EliteBook 2560p Notebook PC
HP EliteBook 2760p Tablet PC
HP EliteBook 8460p Notebook PC
HP EliteBook 8460w Mobile Workstation
HP EliteBook 8560p Notebook PC
HP EliteBook 8560w Mobile Workstation
HP EliteBook 8760w Mobile Workstation
HP ProBook 6460b Notebook PC
HP ProBook 6560b Notebook PC
RESOLUTION
To resolve this issue, disable Internet Connection Sharing as follows:
  1. Click Start, type computer manage in the search field, then select Computer Management from the search results.
  2. Select Services and Applications from the list.
  3. Double-click Services.
  4. Scroll down to Internet Connection Sharing (ICS) and double-click it.
  5. Set Startup type to Disabled.
  6. Click Apply.

Hardware platforms affected : HP EliteBook 2560p Notebook PC, HP EliteBook 2760p Tablet PC, HP EliteBook 8460p Notebook PC, HP EliteBook 8460w Mobile Workstation, HP EliteBook 8560p Notebook PC, HP EliteBook 8560w Mobile Workstation, HP EliteBook 8760w Mobile Workstation, HP ProBook 6460b Notebook PC, HP ProBook 6560b Notebook PC

Operating systems affected : Not applicable

Software affected : Not applicable

Support Communication Cross Reference ID : IA03297711

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restorationThe information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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