HP Z420 Workstation - Removing and Replacing the Internal USB Adapter

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HP Z420 Workstation - Removing and Replacing the Internal USB Adapter

Introduction

Minimum skill level

Parts required

Summary of instructions

Parts return

Introduction

This document is provided to assist in removing and replacing the internal USB adapter for the HP Z420 Workstation.

Minimum skill level

The end user requires no hardware-specific training to replace the defective part. The end user should have familiarity with system hardware and software requiring repair.

Parts required

note:

Part numbers are subject to change.

The replacement part number will vary depending on the internal USB adapter that is being replaced. If a part is listed as "Yes" under "Requires Return", then the defective part needs to be returned to HP. Click here for more information on returning parts to HP.

Description	Part Number	Requires Return
HP internal USB port cable kit - For supporting internal USB devices (storage devices and software locking devices)	430684-001 (Modified)	Yes

note:

For customers in countries/regions with RoHS legislation (e.g. EU, China, etc.) restricting the use of hazardous substances in electrical equipment. The use of the "Original" spare part is regulated by RoHS legislation. If the unit contains a part that is labeled with the "Modified" spare number, the "Modified" spare part must be ordered as the replacement part. If the unit contains a part that is labeled with the "Original" spare number, please order the "Original" spare number as the replacement part. In this case, either the "Original" or the "Modified" spare number may be shipped which will not affect performance or functionality of the unit.

Summary of instructions

To view a video demonstrating the procedure for removing the internal USB adapter, click here to view the HP Services Media Library and then click Remove/Replace videos. On the new window, select Internal USB adapter from the menu on the upper left hand side of the screen.

Internal USB adapter removal

Review the safety considerations before performing the steps listed below by clicking on the following link:

Click here to view the precautions.

caution:

Failure to comply with the precautions could result in damage to the product or loss of data.
Remove the access panel. Click here to view how to remove the access panel.
Remove the PCIe card. Click here to view how to remove the PCIe card.
Disconnect any USB device connected to the internal USB cable.
Disconnect the internal USB cable from the system board and remove it from the chassis.

Internal USB adapter replacement

Connect the internal USB cable to a 1x5 or 2x5 header on the system board.

note:

Match the blank pin position on the header with the blank pin position on the internal USB cable connector. When connecting to a 2 x 5 header, connect the cable to the keyed side only of the header containing pins 1, 3, 5, 7, and blank pin position 9.
Connect the USB device to the internal USB cable.
Replace the PCIe card. Click here to view how to replace the PCIe card.
Replace the access panel. Click here to view how to replace the access panel.

note:

Please refer to the product-specific Maintenance and Service guide for any future technical information and/or installation guidelines for this component. Click here to access product-specific Maintenance and Service guide.

Parts return

If the part requires return, then click on the appropriate link below:

Click here for the defective parts return procedure for US.

Click here for the defective parts return procedure for Europe.