hp-support-head-portlet

Actions
Loading...
HP Customer Support - Knowledge Base

hp-contact-secondary-navigation-portlet

Actions
Loading...

hp-share-print-widget-portlet

Actions
Loading...
  • Information

    Fix and resolve Windows 10 update issue on HP Computer or Printer. Click here

    Information
    Create an HP account today!

     Connect with HP support faster, manage all of your devices in one place, view warranty information and more. Learn more​

hp-concentra-wrapper-portlet

Actions
Loading...

HP Designjet 10/20/30/50/70/90/100/110/111/120/130 Printer Series - How to Fix If System Maintenance Utility Pop-Up Will Not Show Up Printer

Issue:
This article helps in getting System Maintenance Utility pop-up window to display the printer if it is blank.
Solution
Following are the steps to resolve the issue where the System Maintenance Utility will not show up the printer pop-up window when opened using HP Designjet System Maintenance Utility icon on the desktop.
The following figure shows HP Designjet System Maintenance pop-up with no printer shown:
Step 1: Check the connectivity
If it is a USB connection, determine if it is a direct USB connection from printer to computer. If there is any USB hub or any interconnecting devices, remove them and directly connect the printer to the computer with a USB cable.
Step 2: Disable Firewalls
Step 3: Disable proxy settings
In Internet Explorer, go to Tools-> Internet Options -> Connections -> LAN settings to disable proxy settings.
Step 4: Uninstall and reinstall printer driver.

hp-feedback-input-portlet

Actions
Loading...

hp-feedback-banner-portlet

Actions
Loading...

hp-country-locator-portlet

Actions
Loading...
Country/Region: Flag New Zealand

hp-detect-load-my-device-portlet

Actions
Loading...