hp-support-head-portlet

Actions
Loading...
HP Customer Support - Knowledge Base

hp-contact-secondary-navigation-portlet

Actions
Loading...

hp-share-print-widget-portlet

Actions
Loading...
  • Information

    Fix and resolve Windows 10 update issue on HP Computer or Printer. Click here

    Information
    Create an HP account today!

     Connect with HP support faster, manage all of your devices in one place, view warranty information and more. Learn more​

hp-concentra-wrapper-portlet

Actions
Loading...

HP Deskjet Printers - Printer Stays Offline in Microsoft Windows Vista

Issue:
In Microsoft Windows Vista, the deskjet printer connected Via USB stays offline. The option to turn the printer online is either greyed out, or has no effect.
Solution
To resolve this issue, perform the following steps:
  1. Right click on the My computer icon and choose Manage, and click on Devise Manager.
    In the Devise Manager there will be the USB root Hubs ( there may be multiple USB root Hubs) perform the following for all the root hubs:
  2. Right click on the USB root hub and go to properties, and then to power management, and un-check the option "Allow the computer to turn off this devise to save power" in the Devise Manager.

hp-feedback-input-portlet

Actions
Loading...

hp-feedback-banner-portlet

Actions
Loading...

hp-country-locator-portlet

Actions
Loading...
Country/Region: Flag New Zealand

hp-detect-load-my-device-portlet

Actions
Loading...