The error message 'Carriage jam. Open door. Clear carriage jam and press OK to continue' displays on the product control panel. The carriage assembly that holds the cartridges stalls against the left side of the product.
You might also experience the following symptoms:
-
The product won't print.
-
Printing stops unexpectedly.
-
A paper jam might have occurred previously.
-
The product makes loud grinding noises.