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HP Officejet 2620 All-in-One and HP Deskjet Ink Advantage 2640 All-in-One Printer Series - Replacing the Cartridges


This document contains steps for replacing the cartridges.
Purchase replacement cartridges and other supplies from the HP Store or local retailers.

Replacing the cartridges

Follow these steps to replace and then align the cartridges.

Step one: Replace the cartridges

  1. Press the Power button to turn on the printer, if it is not already turned on.
  2. Load plain white paper into the input tray.
  3. Open the cartridge access door. The carriage moves to the center of the printer. Wait until the printer is idle and silent before continuing.
    Figur : Open the cartridge access door
    Image: Open the cartridge access door
  4. Lightly press down on the cartridge to release it, and then pull the cartridge out to remove it from its slot.
    Figur : Remove the cartridge
    Image: Remove the cartridge
  5. Remove the new cartridge from its packaging, and then pull the orange tab to remove the plastic tape.
    Do not touch the copper-colored contacts or the ink nozzles. Touching these parts can result in clogs, ink failure, and bad electrical connections.
    Figur : Remove the plastic tape
    Image: Remove the plastic tape and do not touch the contacts or ink nozzles
  6. Hold the cartridge by its sides with the nozzles toward the printer, and then insert the cartridge into its slot. Make sure that the cartridge is inserted in the proper slot.
    • The tri-color cartridge () goes in the slot on the left.
    • The black cartridge () goes in the slot on the right.
    Figur : Insert the cartridge into its slot
    Image: Insert the cartridge into its slot
  7. Push the cartridge forward into its slot until it snaps into place.
    Figur : Snap the cartridge into place
    Image: Snap the cartridge into place
  8. Repeat these steps to replace the other cartridge, if necessary.
  9. Close the cartridge access door.
    Figur : Close the cartridge access door
    Image: Close the cartridge access door
  10. The message, 'Load plain white paper' appears on the control panel display. If paper is already loaded, press OK.
    Figur : Press OK to print the alignment page
    Image: Print the alignment page
  11. The alignment page prints.

Step two: Align the cartridges

  1. Lift the scanner lid.
  2. Place the alignment page with the print side down on the right-front corner of the scanner glass. See the engraved guide next to the scanner glass for help loading the alignment page.
    Figur : Place the alignment page on the scanner glass
    Image: Place the alignment page on the scanner glass
  3. Close the scanner lid, and then press OK on the control panel.
  4. The printer scans the alignment page.
  5. After the alignment completes, press OK to continue.


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