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HP Designjet T790 and T1300 ePrinter Series - Load a roll into the printer

Load a roll into the printer

To start this procedure, you must have a roll loaded on the spindle. See Load a roll onto the spindleLoad a roll onto the spindle.
If you have a T1300 series printer, do not try to open both roll covers at once; this may cause problems. Always close one cover before opening the other.
The first three steps below are optional: you can start with step 4. However, in this case the printer will not keep track of the length of the roll, and will print no barcode on the roll when it is next unloaded. So you are recommended to follow all the steps, starting with step 1, unless you have turned off the Printing paper info option. See Printing paper infoPrinting paper info.
  1. From the front panel, press , then the roll icon, then Load.
    Alternatively, press , then , then Paper > Paper load > Load roll 1 or Load roll 2.
    If the roll you have selected is already loaded, you have to wait while it is automatically unloaded.
    You should stand behind the printer when loading the lower roll (roll 2). You may stand behind or in front of the printer when loading the upper roll (roll 1).
      let op:
    If your height is less than 1.6 m, loading a roll while standing in front of the printer may cause back pain or other physical problems.
  2. In the T1300 series only, if you start to load roll 1 while roll 2 is already loaded, roll 2 is withdrawn to the standby position, so that it can be printed on again without reloading whenever required.
    If at any time you open a roll cover while that roll is in the standby position, the roll will be automatically unloaded, and you will have to reload it the next time you want to print on it.
  3. Open the roll cover, if it is not already open.
  4. Rest the spindle's black end on the left side roll holder. Do not put the end completely into the roll holder.
    Afbeelding : Correct position of the spindle
  5. Rest the blue end of the spindle on the right side roll holder.
    Afbeelding : Fitting the spindle into the printer
  6. With both hands, push the spindle into both roll holders at the same time.
    Afbeelding : Correct position of the spindle
  7. If the edge of the roll is not straight or torn (sometimes due to tape used to hold end of the roll), pull the paper slightly and cut a straight edge.
  8. Insert the edge of the paper into the printer.
    Do not push your fingers inside the printer's paper path.
    Afbeelding : Insert the roll
    When loading the upper roll, avoid inserting roll paper into the cut-sheet slot. If you do so, the printer beeps and the front panel asks you to remove the paper.
    Afbeelding : Avoid the cut-sheet slot
  9. Roll the paper into the printer until you feel resistance and the paper flexes slightly. When the printer detects the paper, it feeds it in automatically.
    Afbeelding : Rolling paper into printer
  10. If the leading edge of the paper has a barcode, the printer reads and then cuts off the barcode; you should remove and discard the cut strip of paper.
  11. If the leading edge of the paper has no barcode, the front panel prompts you to select the paper category and type.
    If you have loaded a paper type whose name does not appear in the paper list, see The paper type is not in the driverThe paper type is not in the driver.
  12. If the Printing paper info option is enabled, the front panel may ask you to specify the length of the roll. See Printing paper infoPrinting paper info.
  13. The printer checks the alignment and measures the width, then the front panel prompts you to close the roll cover.
    If the roll is not correctly aligned, follow the instructions on the front-panel display.
If you have an unexpected issue at any stage of the paper loading process, see The paper cannot be loaded successfullyThe paper cannot be loaded successfully.