hp-support-head-portlet
Actions
- ${title}
hp-contact-secondary-navigation-portlet
Actions
- ${title}
hp-share-print-widget-portlet
Actions
- ${title}
hp-concentra-wrapper-portlet
Actions
- ${title}
HP LaserJet - HP anti-counterfeit website
Use this information to determine if your cartridges are genuine HP cartridges.
Determine if your cartridges are genuine HP cartridges
If you install a cartridge in your printer and a control-panel message displays that says the cartridge is non-HP, go to the HP anti-counterfeit website via the link below.
http://www.hp.com/go/anticounterfeit
HP will help determine if the cartridge is genuine and take steps to resolve the problem.
If you encounter any of the following situations, your cartridge might not be a genuine HP cartridge:
-
The Supplies Status Page indicates that a non-HP supply is installed
-
You are experiencing a high number of problems with the print cartridge
-
The cartridge does not look like it usually does (for example, the packaging differs from HP packaging)
hp-feedback-input-portlet
Actions
- ${title}
hp-feedback-banner-portlet
Actions
- ${title}
hp-country-locator-portlet
Actions
- ${title}
Malaysia
hp-detect-load-my-device-portlet
Actions
- ${title}
hp-hero-support-search
Actions
- ${title}
