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HP printers - Firewall blocks driver install or printer functions (Windows)

Firewall software helps block threats from outside your network, but some firewall settings or configurations can block communication with network printers. Review the firewall settings for your computer security programs, such as Windows Defender, McAfee, and Norton.

Firewall settings might cause the following issues:

  • Printer software and drivers cannot be installed.

  • During the driver installation, the printer is not found on the network.

  • Some printer functions work while others do not.

  • The printer suddenly stops printing.

  • A Not connected status displays even though the printer is connected to the network.