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HP Customer Support - Knowledge Base

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  • Information
    Apache Log4j Update

    Please see this document here for current information regarding the Apache Log4j vulnerability.

    Information
    Need Windows 11 help?

    Check documents and videos on compatibility, FAQs, upgrade information and available fixes. Windows 11 Support Center

  • Feedback

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HP PCs and Printers - Which Windows operating system version do I have?

Determine which edition and version of the Windows operating system is on your computer. This information is necessary when installing other software or system updates from HP, such as service packs or BIOS updates.

The Windows edition refers to the name of a major release of Windows.

  • Windows 11

  • Windows 10

The Windows version refers to a type of an edition.

  • .1

  • 64-bit

  • Service Pack 2

Find your Windows version and edition

Follow the steps for your operating system to determine your Windows edition or version.

Find your Windows 11 version and edition

To find the version and edition of the Windows operating system on your computer, follow these instructions.

  1. Right-click Start.

  2. Select Settings > System > About.

    Windows specifications screen

Find your Windows 10 version and edition

To find the version and edition of the Windows operating system on your computer, follow these instructions.

  1. Right-click Start.

  2. Select Settings > System > About.

    Windows 10 About page

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Country/Region: Flag Malaysia

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