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HP Customer Support - Knowledge Base

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  • Information
    Apache Log4j Update

    Please see this document here for current information regarding the Apache Log4j vulnerability.

    Information
    Need Windows 11 help?

    Check documents and videos on compatibility, FAQs, upgrade information and available fixes. Windows 11 Support Center

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HP Printers - Print jobs stuck in print queue

A print job is stuck in the print queue and prevents further print jobs from printing. Cancel and Delete buttons are gray or do not respond.

Perform the following tasks in the order given. Try using the printer after each task to see if the issue is resolved.


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Country/Region: Flag Malaysia

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