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HP Color LaserJet Enterprise M652, M653, Managed E65050, E65060, E65150, E65160 and HP Color LaserJet Enterprise MFP M681, M682, Managed MFP E67550, E67560, E67650, E67660 - Removal and replacement: Secondary transfer roller

This document provides the procedures to remove and replace the secondary transfer roller.

Mean time to repair: 5 minutes

Service level: Basic

Important:

When applicable, special installation instructions are provided for an assembly at the end of the removal procedure. Always completely read the removal instructions and follow all special installation instructions.

Before performing service

  • Disconnect the power cable.

    Warning:

    To avoid damage to the printer, turn the printer off, wait 30 seconds, and then remove the power cable before attempting to service the printer.

Use the table below to identify the correct part number for your printer. To order the part, go to www.hp.com/buy/parts

Part information

Part number

Part description

RM2-6561-000CN

Secondary transfer roller

Required tools

  • No special tools are needed to remove or install this assembly.

After performing service

Turn the printer power on

  • Connect the power cable.

  • Use the power switch to turn the power on.

Post service test

Print a page and verify that the print quality is acceptable.

Remove the secondary transfer roller

Follow these steps to remove the secondary transfer roller.

  1. Open the right door.

    Open the right door

    Open the right door
  2. Lift up the left edge of the secondary transfer roller.

    Lift the left edge

    Lift the left edge
  3. Slide the roller up and to the left to remove it from the holder.

    Remove the transfer roller

    Remove the transfer roller

Unpack the replacement assembly

Follow these steps to unpack the replacement assembly.

  1. Dispose of the defective part.

    Note:

    HP recommends responsible disposal of the defective part.

    http://www8.hp.com/us/en/hp-information/environment/product-recycling.html

  2. Unpack the replacement part from the packaging.

    CAUTION:

    Some parts are sensitive to electrostatic discharge (ESD). Always perform service work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly. Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the printer.

    Important:

    Make sure that all of the shipping materials (for example shipping tape) are removed from the replacement part prior to installation.

    Note:

    If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using disposable gloves when handling rollers or pads or washing your hands before touching rollers or pads.

  3. To install an assembly, reverse the removal steps.

    Note:

    When applicable, special installation instructions are provided for an assembly at the end of the removal procedure. Always completely read the removal instructions and follow all special installation instructions.

Install the secondary transfer roller

Follow these steps to install the secondary transfer roller.

  1. Insert the right end (white plastic) of the replacement roller into the holder.

    CAUTION:

    Do not touch the transfer roller. Skin oils and fingerprints on the roller can cause print-quality problems.

    Insert the right end into the holder

    Insert the right end into the holder
  2. Hold the left end of the roller, and then slide the roller to the right (callout 1) to fully install it in the holder. Push down on the left end (blue plastic clip; callout 2) until the roller snaps into place.

    Important:

    Make sure that both ends of the roller assembly are fully seated in the holders.

    Install the transfer roller

    Install the transfer roller
  3. Close the right door.

    Close the right door

    Close the right door

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Country/Region: Flag Malaysia

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