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HP PageWide Enterprise, HP PageWide Managed - Removal and replacement: Control panel (small touchscreen 765/E751/P752/P774)
Learn how to remove and replace the 109 mm4.3 in control panel (CSR A).
Mean time to repair: 5 minutes
Service level: Basic


Click here to visit the HP video library.
When applicable, special installation instructions are provided for an assembly at the end of the removal procedure. Always completely read the removal instructions and follow all special installation instructions.
The images in this guide might appear slightly different than the printer that the control panel is installed on. However, the removal and replacement instructions are correct for this printer model.
Before performing service
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Disconnect the power cable.
Warning:To avoid damage to the printer, turn the printer off, wait 30 seconds, and then remove the power cable before attempting to service the printer.
Use the table below to identify the correct part number for your printer. To order the part, go to www.hp.com/buy/parts
Part number |
Part description |
---|---|
K0Q15-67901 |
Control panel 109 mm4.3 in (765/E751) with instruction guide |
Y3Z60-67911 |
Control panel 109 mm4.3 in (P752/P774) with instruction guide |
Required tools
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No special tools are needed to remove or install this assembly.
After performing service
Turn the printer power on
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Connect the power cable.
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Use the power switch to turn the power on.
Post service test
Make sure that the printer initializes to a Ready state.
Access the menus by using the printer control panel, and then print a configuration page to make sure that the printer is functioning correctly.
Remove the control panel
Follow these steps to remove the control panel.
The figures in the in this guide might appear slightly different than this printer. However, the removal and replacement instructions are correct for this printer.
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Do one of the following:
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765/E751/P752: Tilt the control panel to the fully raised position.
Tilt the control panel up (1 of 2)
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P774: Tilt the control panel to the fully raised position.
Tilt the control panel up (2 of 2)
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Do one of the following:
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765/E751/P752: Use a coin to release the cover, and then remove the cover.
Remove the cover (765/E751)
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P774: Raise the document feeder, and then lift the bezel up and off of the printer.
CAUTION:To avoid damaging the bezel, start lifting at the left end (callout 1) of the bezel.
Remove the bezel (P774)
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Do one of the following:
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765/E751/P752: Remove one thumbscrew (callout 1).
Note:Store the screw in a secure place where it cannot fall down into the printer.
Remove one thumbscrew (1 of 2) (765/E751/P752)
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P774: Remove one thumbscrew (callout 1).
Note:Store the screw in a secure place where it cannot fall down into the printer.
Remove one thumbscrew (2 of 2) (P774)
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Do one of the following:
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765/E751/P752: Lift the back edge of the control panel up (callout 1), and then slide it toward the back of the printer (callout 2) to release it.
Release the control panel (1 of 2) (765/E751/P752)
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P774: Lift the back edge of the control panel up (callout 1), and then slide it toward the back of the printer (callout 2) to release it.
Release the control panel (2 of 2) (P774)
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Do one of the following:
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765/E751/P752: Turn the control panel over to gain access to the bottom side. Disconnect two connectors (callout 1).
Disconnect two connectors (1 of 2) (765/E751/P752)
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P774: Turn the control panel over to gain access to the bottom side. Disconnect two connectors (callout 1).
Disconnect two connectors (2 of 2) (P774)
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Do one of the following:
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765/E751/P752: Remove the control panel.
Remove the control panel (1 of 2) (765/E751/P752)
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P774: Remove the control panel.
Remove the control panel (2 of 2) (P774)
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Unpack the replacement assembly
Follow these steps to unpack the replacement assembly.
Install the control panel
Follow these steps to install the control panel.
The figures in the in this guide might appear slightly different than the printer that the control panel is installed on. However, the removal and replacement instructions are correct for this printer model.
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Do one of the following:
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765/E751/P752: Connect two connectors (callout 1).
Connect two connectors (1 of 2) (765/E751/P752)
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P774: Connect two connectors (callout 1).
Connect two connectors (2 of 2) (P774)
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Do one of the following:
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765/E751/P752: Install the tabs on the front of the control panel in the slots in the printer top cover.
Install the tabs (1 of 2) (765/E751/P752)
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P774: Install the tabs on the front of the control panel in the slots in the printer nose cone.
Install the tabs (2 of 2) (P774)
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Do one of the following:
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765/E751/P752: Lower the back edge of the control panel down (callout 1), and then install one thumbscrew (callout 2).
Install one thumbscrew (1 of 2) (765/E751/P752)
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P774: Lower the back edge of the control panel down (callout 1), and then install one thumbscrew (callout 2).
Install one thumbscrew (2 of 2) (P774)
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Do one of the following:
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765/E751/P752: Align the tabs on the front of the control panel cover with the slots in the printer, and then pivot the cover down to install it.
Install the cover
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P774: Install the bezel, and then lower the document feeder.
CAUTION:To avoid damaging the bezel, start installing it at the left end (callout 1) of the bezel.
Install the bezel (P774)
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