note:HP continually improves and changes product parts. For complete and current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions.
hp-support-head-portlet

- ${title}
Loading...
HP Customer Support - Knowledge Base
hp-contact-secondary-navigation-portlet

- ${title}
Loading...
hp-share-print-widget-portlet

- ${title}
Loading...
hp-concentra-wrapper-portlet

- ${title}
Loading...
HP ENVY 13-ah0000 Laptop PC - Illustrated Parts
Labels
The labels affixed to the computer provide information that may be needed when troubleshooting system problems or travelling internationally with the computer.
note:Check the following locations for the labels described in this section: the bottom of the computer, inside the battery bay, under the service door, on the back of the display, or on the bottom of a tablet kickstand.
-
Service label—Provides important information to identify your computer. When contacting support, you may be asked for the serial number, the product number, or the model number. Locate this information before you contact support.Your service label will resemble one of the examples shown below. Refer to the illustration that most closely matches the service label on your computer.

Component
|
|
(1)
|
Product name
|
(2)
|
Model number
|
(3)
|
Product number
|
(4)
|
Serial number
|
(5)
|
Warranty period
|
Computer components
Figure : Identifying the computer components

Item
|
Component
|
Spare part number
|
(1)
|
13.3-in. display assembly:
|
|
UHD, BrightView, TouchScreen display assembly in natural silver finish
|
L39192-001
|
|
UHD, BrightView, TouchScreen display assembly in pale gold finish
|
L39194-001
|
|
FHD, BrightView, TouchScreen display assembly in natural silver finish
|
L39191-001
|
|
FHD, BrightView, TouchScreen display assembly in pale gold finish
|
L39193-001
|
|
FHD, Antiglare, TouchScreen display assembly with privacy filter in natural silver finish
|
L36488-001
|
|
FHD, BrightView, low-power, TouchScreen display assembly in natural silver finish
|
L38993-001
|
|
FHD, BrightView, low-power, TouchScreen display assembly in pale gold finish
|
L38994-001
|
|
UHD, BrightView, flush glass, non-TouchScreen display assembly in natural silver finish
|
L39188-001
|
|
UHD, BrightView, flush glass, non-TouchScreen display assembly in pale gold finish
|
L39190-001
|
|
UHD, BrightView, non-TouchScreen display assembly in natural silver finish
|
L39197-001
|
|
UHD, BrightView, non-TouchScreen display assembly in pale gold finish
|
L39199-001
|
|
FHD, AntiGlare, non-TouchScreen display assembly with privacy filter in natural silver finish
|
L39195-001
|
|
FHD, BrightView, flush glass, non-TouchScreen display assembly in natural silver finish
|
L39187-001
|
|
FHD, BrightView, flush glass, non-TouchScreen display assembly in pale gold finish
|
L39189-001
|
|
FHD, Antiglare, flush glass, non-TouchScreen display assembly with privacy filter in natural silver finish
|
L36487-001
|
|
FHD, BrightView, flush glass, low-power, non-TouchScreen display assembly in natural silver finish
|
L38991-001
|
|
FHD, BrightView, flush glass, low-power, non-TouchScreen display assembly in pale gold finish
|
L38992-001
|
|
FHD, BrightView, non-TouchScreen display assembly in natural silver finish
|
L39196-001
|
|
FHD, BrightView, non-TouchScreen display assembly in pale gold finish
|
L39198-001
|
|
(2)
|
Keyboard/top cover with backlight (includes backlight cable and keyboard cable):
|
|
In natural silver finish:
|
||
For use in Belgium
|
L19540-A41
|
|
For use in Bulgaria
|
L19540-261
|
|
For use in Canada
|
L19540-DB1
|
|
For use in the Czech Republic and Slovakia
|
L19540-FL1
|
|
For use in Denmark, Finland, and Norway
|
L19540-DH1
|
|
For use in France
|
L19540-051
|
|
For use in Germany
|
L19540-041
|
|
For use in Greece
|
L19540-151
|
|
For use in Hungary
|
L19540-211
|
|
For use in Israel
|
L19540-BB1
|
|
For use in Italy
|
L19540-061
|
|
For use in Japan
|
L19540-291
|
|
For use in Latin America
|
L19540-161
|
|
For use in the Netherlands
|
L19540-B31
|
|
For use in Portugal
|
L19540-131
|
|
For use in Romania
|
L19540-271
|
|
For use in Russia
|
L19540-251
|
|
For use in Saudi Arabia
|
L19540-171
|
|
For use in Slovenia
|
L19540-BA1
|
|
For use in South Korea
|
L19540-AD1
|
|
For use in Spain
|
L19540-071
|
|
For use in Switzerland
|
L19540-BG1
|
|
For use in Taiwan
|
L19540-AB1
|
|
For use in Thailand
|
L19540-281
|
|
For use in Turkey
|
L19540-141
|
|
For use in the United Kingdom
|
L19540-031
|
|
For use in the United States
|
L19540-001
|
|
In natural silver finish with privacy:
|
||
For use in Belgium
|
L19542-A41
|
|
For use in Bulgaria
|
L19542-261
|
|
For use in Canada
|
L19542-DB1
|
|
For use in the Czech Republic and Slovakia
|
L19542-FL1
|
|
For use in Denmark, Finland, and Norway
|
L19542-DH1
|
|
For use in France
|
L19542-051
|
|
For use in Germany
|
L19542-041
|
|
For use in Greece
|
L19542-151
|
|
For use in Hungary
|
L19542-211
|
|
For use in Israel
|
L19542-BB1
|
|
For use in Italy
|
L19542-061
|
|
For use in Japan
|
L19542-291
|
|
For use in Latin America
|
L19542-161
|
|
For use in the Netherlands
|
L19542-B31
|
|
For use in Portugal
|
L19542-131
|
|
For use in Romania
|
L19542-271
|
|
For use in Russia
|
L19542-251
|
|
For use in Saudi Arabia
|
L19542-171
|
|
For use in Slovenia
|
L19542-BA1
|
|
For use in South Korea
|
L19542-AD1
|
|
For use in Spain
|
L19542-071
|
|
For use in Switzerland
|
L19542-BG1
|
|
For use in Taiwan
|
L19542-AB1
|
|
For use in Thailand
|
L19542-281
|
|
For use in Turkey
|
L19542-141
|
|
For use in the United Kingdom
|
L19542-031
|
|
For use in the United States
|
L19542-001
|
|
In pale gold finish:
|
||
For use in Belgium
|
L19541-A41
|
|
For use in Bulgaria
|
L19541-261
|
|
For use in Canada
|
L19541-DB1
|
|
For use in the Czech Republic and Slovakia
|
L19541-FL1
|
|
For use in Denmark, Finland, and Norway
|
L19541-DH1
|
|
For use in France
|
L19541-051
|
|
For use in Germany
|
L19541-041
|
|
For use in Greece
|
L19541-151
|
|
For use in Hungary
|
L19541-211
|
|
For use in Israel
|
L19541-BB1
|
|
For use in Italy
|
L19541-061
|
|
For use in Japan
|
L19541-291
|
|
For use in Latin America
|
L19541-161
|
|
For use in the Netherlands
|
L19541-B31
|
|
For use in Portugal
|
L19541-131
|
|
For use in Romania
|
L19541-271
|
|
For use in Russia
|
L19541-251
|
|
For use in Saudi Arabia
|
L19541-171
|
|
For use in Slovenia
|
L19541-BA1
|
|
For use in South Korea
|
L19541-AD1
|
|
For use in Spain
|
L19541-071
|
|
For use in Switzerland
|
L19541-BG1
|
|
For use in Taiwan
|
L19541-AB1
|
|
For use in Thailand
|
L19541-281
|
|
For use in Turkey
|
L19541-141
|
|
For use in the United Kingdom
|
L19541-031
|
|
For use in the United States
|
L19541-001
|
|
(3a)
|
TouchPad (does not include bracket or cable):
|
|
For use only on computer models in natural silver finish
|
L19518-001
|
|
For use only on computer models in pale gold finish
|
L19519-001
|
|
(3b)
|
TouchPad bracket
|
L19759-001
|
(3c)
|
TouchPad cable
|
L19525-001
|
Speakers:
|
||
(5)
|
Front speakers (include left and right front speakers, cables, and four rubber isolators)
|
L19530-001
|
(6)
|
Rear speakers (include left and right front speakers, cables, and two rubber isolators)
|
L19531-001
|
(7)
|
System board (includes processor and replacement thermal material):
|
|
Equipped with an Intel Core i7-8565U 1.80-GHz quad core processor (2400-MHz FSB, 8.0-MB L3 cache, 15.0-W), an NVIDIA N17S-LG GeForce MX150 (256-MB×32, 2 pieces) GDDR5 graphics subsystem with 2048-MB video memory, 16-GB of system memory, and the Windows 10 operating system
|
L30287-601
|
|
Equipped with an Intel Core i7-8565U 1.80-GHz quad core processor (2400-MHz FSB, 8.0-MB L3 cache, 15.0-W), an NVIDIA N17S-LG GeForce MX150 (256-MB×32, 2 pieces) GDDR5 graphics subsystem with 2048-MB video memory, 16-GB of system memory, and a non-Windows operating system
|
L30287-001
|
|
Equipped with an Intel Core i7-8565U 1.80-GHz quad core processor (2400-MHz FSB, 8.0-MB L3 cache, 15.0-W), an NVIDIA N17S-LG GeForce MX150 (256-MB×32, 2 pieces) GDDR5 graphics subsystem with 2048-MB video memory, 8-GB of system memory, and the Windows 10 operating system
|
L30286-601
|
|
Equipped with an Intel Core i7-8565U 1.80-GHz quad core processor (2400-MHz FSB, 8.0-MB L3 cache, 15.0-W), an NVIDIA N17S-LG GeForce MX150 (256-MB×32, 2 pieces) GDDR5 graphics subsystem with 2048-MB video memory, 8-GB of system memory, and a non-Windows operating system
|
L30286-001
|
|
Equipped with an Intel Core i7-8565U 1.80-GHz quad core processor (2400-MHz FSB, 8.0-MB L3 cache, 15.0-W), an Intel UHD 620 graphics subsystem with UMA video memory, 8-GB of system memory, and the Windows 10 operating system
|
L30290-601
|
|
Equipped with an Intel Core i7-8565U 1.80-GHz quad core processor (2400-MHz FSB, 8.0-MB L3 cache, 15.0-W), an Intel UHD 620 graphics subsystem with UMA video memory, 8-GB of system memory, and a non-Windows operating system
|
L30290-001
|
|
Equipped with an Intel Core i5-8265U 1.60-GHz quad core processor (2400-MHz FSB, 6.0-MB L3 cache, 15.0-W), an NVIDIA N17S-LG GeForce MX150 (256-MB×32, 2 pieces) GDDR5 graphics subsystem with 2048-MB video memory, 8-GB of system memory, and the Windows 10 operating system
|
L30285-601
|
|
Equipped with an Intel Core i5-8265U 1.60-GHz quad core processor (2400-MHz FSB, 6.0-MB L3 cache, 15.0-W), an NVIDIA N17S-LG GeForce MX150 (256-MB×32, 2 pieces) GDDR5 graphics subsystem with 2048-MB video memory, 8-GB of system memory, and a non-Windows operating system
|
L30285-001
|
|
Equipped with an Intel Core i5-8265U 1.60-GHz quad core processor (2400-MHz FSB, 6.0-MB L3 cache, 15.0-W), an Intel UHD 620 graphics subsystem with UMA video memory, 8-GB of system memory, and the Windows 10 operating system
|
L30289-601
|
|
Equipped with an Intel Core i5-8265U 1.60-GHz quad core processor (2400-MHz FSB, 6.0-MB L3 cache, 15.0-W), an Intel UHD 620 graphics subsystem with UMA video memory, 8-GB of system memory, and a non-Windows operating system
|
L30289-001
|
|
Equipped with an Intel Core i3-8145U 2.20-GHz (turbo boost up to 3.40-GHz) dual core processor (2133-MHz FSB, 4.0-MB L3 cache, 15.0-W), an Intel UHD 620 graphics subsystem with UMA video memory, 4-GB of system memory, and the Windows 10 operating system
|
L30288-601
|
|
Equipped with an Intel Core i3-8145U 2.20-GHz (turbo boost up to 3.40-GHz) dual core processor (2133-MHz FSB, 4.0-MB L3 cache, 15.0-W), an Intel UHD 620 graphics subsystem with UMA video memory, 4-GB of system memory, and a non-Windows operating system
|
L30288-001
|
|
(8)
|
Memory shield
|
L19760-001
|
(9)
|
Solid-state drive:
|
|
1-TB, 2280, PCIe, NVMe, SS solid-state drive with TLC
|
L19503-001
|
|
512-GB, M.2 2280, PCIe, NVMe, SS solid-state drive with TLC
|
L19507-001
|
|
512-GB, 2280, PCIe, NVMe solid-state drive
|
L19508-001
|
|
360-GB, 2280, PCIe, NVMe solid-state drive (Asia Pacific Japan only)
|
L19506-001
|
|
256-GB, 2280, PCIe, NVMe solid-state drive
|
L19505-001
|
|
256-GB, M.2 2280, PCIe, NVMe, SS solid-state drive with TLC
|
L19504-001
|
|
128-GB, M.2 2280-SATA3, SS solid-state drive with TLC
|
L19502-001
|
|
Fan/heat sink assembly (includes replacement thermal material):
|
||
(10a)
|
For use only on computer models equipped with a graphics subsystem with discrete video memory
|
L19526-001
|
(10b)
|
For use only on computer models equipped with a graphics subsystem with UMA video memory
|
L19527-001
|
Fan (not illustrated, includes cable)
|
L23527-001
|
|
Fan/heat sink assembly shielding (not illustrated)
|
L25819-001
|
|
(11)
|
WLAN module:
|
|
Intel 9260 ac 2×2 + Bluetooth 5 M.2 2230 non-vPro PCI-e+USB world-wide with 2 antennas
|
L22634-005
|
|
Fingerprint reader (not illustrated, does not include bracket):
|
||
For use only on computer models in natural silver finish
|
L20689-001
|
|
For use only on computer models in pale gold finish
|
L19521-001
|
|
(12)
|
Fingerprint bracket
|
L24829-001
|
(13)
|
Battery (4-cell, 53-WHr, 3.54-AHr, Li-ion, includes cable)
|
L08496-855
|
(14)
|
Bottom cover:
|
|
In natural silver finish
|
L19522-001
|
|
In pale gold finish
|
L19523-001
|
|
USB port cover (not illustrated):
|
||
For use only on computer models in natural silver finish
|
L19757-001
|
|
For use only on computer models in pale gold finish
|
L19758-001
|
|
Rubber Kit (not illustrated, includes bottom cover rubber foot strips):
|
||
In natural silver finish
|
L19528-001
|
|
In pale gold finish
|
L19529-001
|
Miscellaneous parts
Component
|
Spare part number
|
AC adapter:
|
|
65-W HP Smart AC adapter non-PFC, EM, RC, 4.5-mm
|
913691-850
|
65-W HP USB Type-C adapter, non-PFC, 4.5-mm, with mount
|
L24008-001
|
Adapter:
|
|
Premium power cord (for use in Europe and South Korea)
|
854703-001
|
HP USB external DVD/RW drive
|
747080-001
|
HP USB-to-Gigabit RJ45 adapter
|
829941-001
|
HP USB–C-to-HDMI 2.0 adapter
|
935325-001
|
HP USB–C-to-MultiPort hub
|
919666-001
|
HP USB–C-to-RJ45 adapter
|
855560-001
|
HP USB–C-to-USB–A dongle
|
833960-001
|
HP USB–C-to-USB–A hub
|
916838-001
|
HP USB–C-to-VGA adapter
|
831751-001
|
Power cord (C5 connector, 1.00-m):
|
|
For use in Argentina
|
L19339-001
|
For use in Australia
|
L19340-001
|
For use in Denmark
|
L19342-001
|
For use in Europe
|
L19343-001
|
For use in India
|
L19345-001
|
For use in Israel
|
L19344-001
|
For use in Italy
|
L19346-001
|
For use in Japan
|
L19347-001
|
For use in North America
|
L19348-001
|
For use in the People’s Republic of China
|
L21930-001
|
For use in South Africa
|
L19350-001
|
For use in Switzerland
|
L19351-001
|
For use in Taiwan
|
L19353-001
|
For use in Thailand
|
L19352-001
|
For use in the United Kingdom
|
L19354-001
|
Power cord for use in India (C5 connector, 1.00-m, STR, PRM)
|
L22624-001
|
Rubber Foot Kit (includes bottom cover rear foot strip):
|
|
In natural silver finish
|
L19528-001
|
In pale gold finish
|
L19529-001
|
Screw Kit
|
L19532-001
|
Additional support options
hp-feedback-input-portlet

- ${title}
Loading...
hp-feedback-banner-portlet

- ${title}
Loading...
hp-country-locator-portlet

- ${title}
Loading...
Country/Region:
Malaysia

hp-detect-load-my-device-portlet

- ${title}
Loading...
hp-hero-support-search

- ${title}
Loading...