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HP Customer Support - Knowledge Base

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    Coronavirus (COVID-19) Impact

    We are experiencing longer than expected wait times to reach an agent. Please use the resources here on our HP Support website to answer your questions and troubleshoot any issues you may be experiencing.  Try our Virtual Agent and Diagnostic Tools for faster service.

    Information
    Microsoft Support for Windows 7 ended on Jan 14, 2020

     

    - HP recommends that you begin the process of upgrading to Windows 10 if your computer has been tested by HP. For more information, click here.

     

     

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HP Gaming Pavilion - 17-cd0009nc Product Specifications

Hardware

Product number
7GZ03EA
Product name
HP Gaming Pavilion - 17-cd0009nc
Microprocessor
Intel® Core™ i7 9750H (2.6 GHz base frequency, up to 4.5 GHz base with Intel® Turbo Boost Technology, 12 MB cache, 6 cores)
Chipset
Intel® HM370
Memory, standard
8 GB DDR4-2666 SDRAM (1 x 8 GB)
Hard drive
512 GB PCIe® NVMe™ M.2 SSD
Optical drive
Optical drive not included
Display
43.9 cm (17.3") diagonal Full HD display
Wireless connectivity
Intel® Wireless-AC 9560 802.11b/g/n/ac (2x2) Wi-Fi® and Bluetooth® 5 Combo (Supporting Gigabit file transfer speeds)
Network interface
Integrated 10/100/1000 GbE LAN
Expansion slots
1 multi-format SD media card reader
External ports
1 USB 3.1 Gen 2 Type-C™ (10 Gb/s signaling rate, Power Delivery 3.0, DisplayPort™ 1.4, HP Sleep and Charge); 1 USB 3.1 Gen 1 Type-A (HP Sleep and Charge); 2 USB 3.1 Gen 1 Type-A (Data Transfer Only); 1 HDMI; 1 AC smart pin; 1 RJ-45; 1 headphone/microphone combo
Minimum dimensions (W x D x H)
40.5 x 28.2 x 2.5 cm
Weight
2.74 kg
Power supply type
200 W AC power adapter
Battery type
3-cell, 52.5 Wh Li-ion polymer
Webcam
HP Wide Vision HD Camera with integrated dual array digital microphone
Audio features
B&O, dual speakers, HP Audio Boost

Software

Operating system
Windows 10 Home 64
HP apps
OMEN Command Center; HP 3D DriveGuard; HP Audio Switch; HP CoolSense; HP JumpStart; HP Support Assistant
Software included
McAfee LiveSafe™
Software - Productivity & finance
1 month trial for new Microsoft Office 365 customers

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Country/Region: Flag Malaysia

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