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HP Customer Support - Knowledge Base

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HP LaserJet Managed MFP E72425, E72430, E77422, E77428 - Clear paper jams in Tray 1 (multipurpose tray) - 13.A1

Clear paper jams in Tray 1 (multipurpose tray) - 13.A1

Use the following procedure to clear paper jams in Tray 1 (multipurpose tray). When a jam occurs, the control panel displays an animation that assists in clearing the jam.
  1. Gently remove the jammed paper.
    Figure : Remove the jammed paper
  2. Open and then close the front door to resume printing.

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