solution Contentsolution Content

HP LaserJet Pro M501, HP LaserJet Enterprise, HP LaserJet Managed - Install the optional 550-sheet tray

Install the optional 550-sheet tray

This document provides the procedure to install the optional 550-sheet tray for the following printers:
  • HP LaserJet Pro M501
  • HP LaserJet Enterprise M506
  • HP LaserJet Managed M506
  • HP LaserJet Enterprise M507
  • HP LaserJet Enterprise MFP M527
  • HP LaserJet Managed MFP M527
  • HP LaserJet Enterprise MFP M528
  • HP LaserJet Managed E50045
  • HP LaserJet Managed E50145
  • HP LaserJet Managed MFP E52545
  • HP LaserJet Managed MFP E52645
Figure : 550-sheet tray
  1. Press the Power button to turn off the printer.
    Figure : Turn off the printer
  2. Disconnect the power cord and USB or network cable.
    For MFP models with fax Disconnect the phone cord for the fax.
    Figure : Disconnect the cables
  3. Place the tray on a stable surface, and then place the printer on the tray. Use the alignment pins on top of the tray to position the printer.
    note:
    To install multiple paper feeders, stack all of the paper feeders first, making sure to remove the shipping tape. Then place the printer on the paper feeder.
      caution:
    HP recommends that two people move the printer.
    Figure : Place the printer on the tray
  4. Open the tray.
    Figure : Open the tray
  5. Press down on the lever to lock the feeder.
    note:
    To install multiple paper feeders, repeat steps 5 through 7 to lock all of the paper feeders.
    Figure : Lock the tray
  6. Walk to the rear of the printer.
    Figure : Rotate the printer
  7. Press the lever under the back handle toward the front of the printer to finish locking the feeder.
    Figure : Lock the feeder
  8. Adjust the paper guides on the paper tray by squeezing the adjustment latches and sliding the guides to the size of the paper being used.
    Figure : Adjust the guides
  9. Load paper into the tray. Check the paper to verify the guides lightly touch the stack, but do not bend it.
    note:
    To prevent jams, do not overfill the tray. Be sure that the top of the stack is below the tray full indicator.
    Figure : Load paper in the tray
  10. Close the tray.
    Figure : Close the tray
  11. Reconnect the power cable and the USB or network cable.
    For MFP models with fax Connect the phone cord for the fax.
    Figure : Reconnect the cables
  12. Press the Power button to turn on the printer.
    Figure : Turn on the printer
  13. Configure the accessory in the software print driver. Find your operating system in the list below, and then follow the steps provided.
    • macOS: The list of installed options should automatically update during the first print job after installing the accessory. If not, perform the following steps:
      1. From the Apple menu, click System Preferences.
      2. Select Print & Scan (or Printers & Scanners).
      3. Select the printer, click Options & Supplies, and then click the Options tab.
      4. Manually configure the accessory.
    • Windows® 8.0, 8.1, and 10:
      1. Perform the following steps that pertain to your operating system:
        • Windows® 10: Right-click the Windows icon in the lower-left corner of the desktop, click Search, and then type "control panel" in the search field.
        • Windows® 8.0 and 8.1: Scroll to the bottom-left corner of the screen, and right-click the window that displays.
      2. Select Control Panel. Under Hardware and Sound, select View devices and printers.
      3. Right-click the name of the printer, and then select Printer Properties.
      4. Click the Device Settings tab.
      5. Update the installed options. The steps vary according to connection type and print driver:
        • Network or USB connections with the HP Universal Print Driver (UPD): Select Update Now in the Installable Options section under Automatic Configuration.
        • Network or USB connections with the HP PCL 6 print driver: Select Update Now.
        • Network or USB connections with the HP PCL-6 version 4 print driver: Manually install the accessory by clicking the drop-down menu next to the tray to be installed. Select Installed.
    • Windows® 7:
      1. Make sure the printer is turned on and connected to the computer or network.
      2. Open the Windows Start menu, and then click Devices and Printers.
      3. Right-click the name of the printer, and select Printer Properties.
      4. Click the Device Settings tab.
      5. Update the installed options. The steps vary according to connection type and print driver:
        • Network or USB connections with the HP Universal Print Driver (UPD): Select Update Now in the Installable Options section under Automatic Configuration.
        • Network or USB connections with the HP PCL 6 print driver: Select Update Now.

Additional support options

Try one of our automated tools or diagnostics
Ask a question on our HP Support Community page
Get in touch with one of our support agents

Enter a topic to search our knowledge library

What can we help you with?