HP PageWide Pro 700 series - When setting up Scan to Network Folder or Fax to Network Folder, an error message displays on EWS and front panel

When setting up Scan to Network Folder or Fax to Network Folder, an error message displays on EWS and front panel after entering a network address that ends with a backslash (\).

The solution for this error is to configure the network address without the final backslash.

The Network folder path should have the following form: \\192.168.103.93\file or \\server name\folder name\file

HP plans to correct this behavior in a future Firmware update.

The following products can exhibit the symptoms listed above:

Product models:

• HP PageWide Pro MFP 772 series
• HP PageWide Pro MFP 777 series
• HP PageWide Pro Managed MFP 77740z
• HP PageWide Pro Managed MFP 77750z
• HP PageWide Pro Managed MFP 77760z
• HP PageWide Pro Managed MFP 77740zs
• HP PageWide Pro Managed MFP 77750zs
• HP PageWide Pro Managed MFP 77760zs

Product numbers:

• W1B31
• Y3Z54
• Y3Z59
• W1B39
• W1B37
• W1B38
• W1B40
• W1B41
• W1B42

This issue is not constrained to a specific range of serial numbers.