Use the following procedure to clear jams in the envelope feeder. When a jam occurs, the control panel displays a message and an animation that assists in clearing the jam.
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13.A3.XX Jam in Tray 3
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13.A4.XX Jam in Tray 4
How to Clear Paper Jam Envelope Feeder for HP LaserJet Enterprise MFP M631-M636, M637, Managed E601xx-E626xx series
No audio. Learn how to clear paper jam envelope feeder for HP LaserJet Enterprise MFP M631-M636, M637, Managed E601xx-E626xx series.
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Pull the tray completely out of the printer by pulling and lifting it up slightly.Figure : Open the tray and remove it from the printer
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Remove any jammed or damaged envelopes from the tray.Figure : Remove any jammed envelopes from the tray
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Remove any envelopes from the feed rollers inside the printer.Figure : Remove any jammed envelopes from the feed rollers inside the printer
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Reinsert and close the tray.Figure : Reinsert and close the tray
