Use the following procedure to check for paper in all possible jam locations related to Tray 2 or Tray 3. When a jam occurs, the control panel might display a message and an animation that assists in clearing the jam.
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13.A2.XX Jam in tray 2
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13.A3.XX Jam in tray 3
View a video that shows how to clear a paper jam in tray 2 or tray 3:
HP LaserJet MFP E72525, E72530, E72535:
HP Color LaserJet MFP E77822, E77825, E7783:
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caution: |
note:The procedure to clear a paper jam in Tray 3 is the same as for Tray 2. Only Tray 2 is shown here.
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Open the right door.Figure : Open the door
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Gently remove any jammed paper.Figure : Remove the jammed paper
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Close the right door.Figure : Close the door
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Open the tray.Figure : Open the tray
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Gently remove any jammed paper.Figure : Remove the jammed paper
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Close the tray. Printing automatically resumes.Figure : Close the tray
