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HP Customer Support - Knowledge Base

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  • Information
    Apache Log4j Update

    Please see this document here for current information regarding the Apache Log4j vulnerability.

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    Check documents and videos on compatibility, FAQs, upgrade information and available fixes. Windows 11 Support Center

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HP LaserJet Enterprise M506 - Customer self-repair parts

Customer self-repair parts

Customer Self-Repair (CSR) parts are available for many HP LaserJet printers to reduce repair time. More information about the CSR program and benefits can be found at www.hp.com/go/csr-support and www.hp.com/go/csr-faq.
Genuine HP replacement parts can be ordered at www.hp.com/buy/parts or by contacting an HP-authorized service or support provider. When ordering, one of the following will be needed: part number, serial number (found on back of printer), product number, or printer name.
  • Parts listed as Mandatory self-replacement are to be installed by customers, unless you are willing to pay HP service personnel to perform the repair. For these parts, on-site or return-to-depot support is not provided under the HP printer warranty.
  • Parts listed as Optional self-replacement can be installed by HP service personnel at your request for no additional charge during the printer warranty period.
Item
Description
Self-replacement options
Part number
Control-panel kit (x model only)
Replacement touchscreen control panel
Mandatory
B5L24-67903
Solid State Memory Drive kit
Replacement solid-state memory drive
Mandatory
5851-6415
Hard Disk Drive kit
Replacement hard-disk drive
Mandatory
5851-6417
FIPS HDD 500GB Kit (US government only)
Replacement hard-disk drive
Mandatory
B5L29–67903
USB Wireless Print Server kit
Replacement HP Jetdirect 2900nw Print Server
Mandatory
5851-6421
NFC Accessory kit
Replacement HP Jetdirect 3000w NFC/Wireless Accessory
Mandatory
5851-6429
1GB DDR3 Memory DIMM
Replacement memory DIMM
Mandatory
5851-6422
HP Internal USB Ports Kit
Replacement internal USB ports
Mandatory
B5L28–67902
Secure Hard Disk Drive kit
Replacement HP Secure High-Performance Hard Disk Drive
Mandatory
B5L29–67903
Transfer Roller Service Kit
Replacement transfer roller
Mandatory
F2A76-67905
Tray 1 Pick Up and Separation Roller Kit
Replacement rollers for Tray 1
Mandatory
F2A76-67906
Tray 2-x Roller Kit
Replacement rollers for Tray 2 , 3, 4, and 5
Mandatory
F2A76-67907
1x550-sheet paper feeder
Replacement paper feeder
Mandatory
F2A72–67901
Printer stand and cabinet
Replacement printer stand and cabinet
Mandatory
F2A73–67901

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Country/Region: Flag Malaysia

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