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HP Customer Support - Knowledge Base

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HP PageWide Enterprise Color 556 - Customer self-repair parts

Customer self-repair parts

Customer Self-Repair (CSR) parts are available for HP PageWide printers to reduce repair time. More information about the CSR program and benefits can be found at www.hp.com/go/csr-support and www.hp.com/go/csr-faq.
Genuine HP replacement parts can be ordered at www.hp.com/buy/parts or by contacting an HP-authorized service or support provider. When ordering, one of the following will be needed: part number, serial number (found on back of printer), product number, or printer name.
  • Parts listed as Mandatory self-replacement are to be installed by customers, unless you are willing to pay HP service personnel to perform the repair. For these parts, on-site or return-to-depot support is not provided under the HP printer warranty.
  • Parts listed as Optional self-replacement can be installed by HP service personnel at your request for no additional charge during the printer warranty period.
Item
Description
Self-replacement options
Part number
Ink-collection Unit
Replacement ink-collection unit
Mandatory
B5L09
Left Door Assembly, Tray 1 Kit
Replacement left door and Tray 1
Optional
G1W46-67901
Tray 2 Assembly Kit
Replacement Tray 2
Mandatory
G1W46-67904
Tray 3 Assembly Kit
Replacement Tray 3
Mandatory
G1W46-67905
Tray 4 Assembly Kit
Replacement Tray 4
Mandatory
G1W46-67906
Tray 5 Assembly Kit
Replacement Tray 5
Mandatory
G1W46-67907
Printer stand kit
Replacement printer stand
Mandatory
G1W44A
3 x 500-sheet Paper feeder and stand
Replacement 3 x 500-sheet paper feeder and stand
Mandatory
G1W45A
Flap-Eject Assembly Kit
Replacement output ejector flap
Mandatory
G1W46-67902
Control-panel Assembly Kit
Replacement touchscreen control panel
Mandatory
G1W46-67908
USB cover
Replacement easy access USB cover
Mandatory
G1W46-40004
HIP2 cover
Replacement HIP2 cover
Mandatory
G1W46-40008
HP Jetdirect 2900nw Print Server
Replacement USB wireless print server accessory
Mandatory
J8031-61001
HP Jetdirect 3000w NFC/Wireless Accessory
Replacement Wireless Direct Print accessory for “touch” printing from mobile devices
Mandatory
J8030-61001
HP 1GB DDR3 x32 144-Pin 800MHz SODIMM
Replacement memory DIMM
Mandatory
E5K48-67902
HP Trusted Platform Module
Replacement HP Trusted Platform Module
Mandatory
F5S62-61001
Internal USB Port kit
Replacement internal USB port
Mandatory
B5L28-67902
320 GB Hard Disk Drive Kit
Replacement hard-disk drive
Optional
G1W46-67903
FIPS HDD 140 Encrypted 500GB kit
Replacement 500GB hard-disk drive
Mandatory
B5L29-67903
PCA- eMMC Kit
Replacement eMMC kit
Mandatory
5851-6436

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