HP LaserJet Pro, Ultra M130 Printers - Paper Jam Error

Confirm the error displayed on the printer control panel, and then use one of the following sections to find and clear any paper or media that might be stuck inside the printer.

Clear paper from input tray

When a jam occurs in the input tray, the control panel displays an alternating Er and 04 (LED control panels), an error message (2-line control panels), or an animation (touchscreen control panels) that assists in clearing the jam. Remove any jammed paper that is accessible from the input tray area.

Remove any loose paper from the input tray.
Use both hands to remove any jammed paper from the input tray.
Load paper, and then try to print again.

If the error persists, check for jammed paper in another area of the printer.

Clear paper from the document feeder

Use the following procedure to check for a paper jam in the automatic document feeder (ADF). When a jam occurs, the control panel displays an error message (2-line control panels) or an animation (touchscreen control panels) that assists in clearing the jam. Remove any jammed paper that is accessible from the toner cartridge area.

Turn off the printer.
Use both hands to remove any visible jammed paper in the ADF input tray.
Open the ADF cover.
Use both hands to remove any jammed paper inside the ADF.
Close the ADF cover.
Turn on the printer.
Try to print again.

If the error persists, check for jammed paper in another area of the printer.

Clear paper from the toner cartridge area

When a jam occurs in the toner cartridge area, the control panel displays an alternating Er and 05 (LED control panels), an error message (2-line control panels), or an animation (touchscreen control panels) that assists in clearing the jam. Remove any jammed paper that is accessible from the output bin area.

Turn off the printer, and then disconnect the power cord from the wall socket or power strip.
Lift the scanner assembly, and then open the top cover.
Lift the scanner assembly

Open the top cover
Remove the toner cartridge.

note:
M134 models: Remove the imaging drum and toner cartridge together.
Remove the imaging drum.
Remove any jammed paper from the toner cartridge area.
Align the imaging drum with the tracks inside the printer, and then gently push the imaging drum until it snaps into place.

note:
M134 models: Insert the imaging drum and toner cartridge together.
Align the toner cartridge with the tracks inside the printer, and then push the toner cartridge until it is firmly seated.
Close the top cover, and then lower the scanner assembly
Reconnect the power cord to the wall outlet or power strip, and then turn on the printer.
Try to print again.

If the error persists, check for jammed paper in another area of the printer.

Clear paper from the output bin

When a jam occurs the output bin, the control panel displays an alternating Er and 06 (LED control panels), an error message (2-line control panels), or an animation (touchscreen control panels) that assists in clearing the jam.

Use both hands to remove any jammed paper from the output bin area.

You might need to lift the scanner assembly to reach the jammed paper.
Try to print again.

If the error persists, check for jammed paper in another area of the printer.

If you have checked all areas of the printer, and the error persists, continue to the next step to reset the printer.

HP LaserJet Pro, Ultra M130 Printers - Paper Jam Error

Step 1: Look for jammed paper

Clear paper from input tray

Clear paper from the document feeder

Clear paper from the toner cartridge area

Clear paper from the output bin

Step 2: Reset the printer

Step 3: Try to print again

Step 4: Service the printer

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