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HP LaserJet Pro M12 Printers - First Time Printer Setup

This document is for HP LaserJet Pro M12a and M12w printers.
To set up a printer for the first time, remove the printer and all packing materials from the box, load paper into the input tray, connect the power cable, and then download and install the printer software.
note:
If you are looking for the printer software, go to hp.com/support/ljm11-m13.

Step 1: Remove the printer from the box and install the toner cartridge

Remove the printer from the box and all tape, stickers, and packing materials from the printer.
The contents might vary by country/region. See the packaging for a list of items shipped in the box.
  1. Remove the printer from the box.
  2. Remove all tape and packing materials from the outside of the printer.
  3. Open the toner cartridge access door to remove packing materials.
    Figure : Opening the toner cartridge access area
    Example of opening the toner cartridge access area
  4. Remove the toner cartridge and set it on a flat surface.
    Figure : Removing the toner cartridge
    Example of removing the toner cartridge
  5. Remove the packing material from the inside the printer.
    Figure : Removing packing material inside the printer
    Example of removing the packing material from inside the printer
  6. Remove the toner cartridge from its package. Grasp both sides of the toner cartridge, and then gently rock the toner cartridge back and forth to distribute the toner.
    Figure : Gently rocking toner cartridge
    Example of gently rocking toner cartridge
  7. Remove the orange clip from the toner cartridge.
    Figure : Remove the orange clip from the toner cartridge
    Remove the orange plastic clip from the toner cartridge.
  8. Pull the orange tab to remove the sealing tape from the toner cartridge.
    Figure : Removing the sealing tape from the toner cartridge
    Example of removing the sealing tape from the toner cartridge.
  9. Align the toner cartridge with the tracks inside the printer, and then push the toner cartridge until it is firmly seated.
    Figure : Inserting the toner cartridge
    Example of inserting the toner cartridge
  10. Close the toner cartridge access door.
  11. Recycle the packing materials.
    Figure : Recycling packing materials
    Example of recycling packing materials

Step 2: Load plain paper in the input tray

Load plain U.S. letter or A4 paper in the input tray.
  1. Open the input tray door.
  2. Slide out the paper guides as far as possible.
    Figure : Sliding out paper guides as far as possible
    Example of sliding out paper guides as far as possible
  3. Load a stack of U.S. letter or A4 size paper into the input tray with the short edge forward and the print side up. Push the stack into the tray until it stops.
    Figure : Loading paper into the input tray
    Example of loading paper into the input tray
  4. Slide in the paper guides until they rest against the edges of the paper.
    note:
    Do not push the paper guides so far in that they bind the paper.
    Figure : Sliding in the paper guides
    Example of sliding in the paper guides

Step 3: Connect the power cord and turn on the printer

Plug the printer into a wall outlet, and then turn on the printer.
  1. Connect the power cord to the rear of the printer, and then plug the other end of the power cord into an electrical outlet.
    note:
    Do not connect a USB cable at this time. The connection to the computer is established during software installation.
    Figure : Connecting the power cord
    Example of connecting the power cord
  2. Turn on the printer.
    Your HP printer hardware is set up, and you can now install the printing software.

Step 4: Install the printer software

Download the latest version of the printing software from hp.com/support/ljm11-m13, and then follow the on-screen instructions to install the software.

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Country/Region: Flag Malaysia

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