hp-support-head-portlet

Actions
Loading...
HP Customer Support - Knowledge Base

hp-contact-secondary-navigation-portlet

Actions
Loading...

hp-share-print-widget-portlet

Actions
Loading...
  • Information
    Fix Windows 10 Update Issues

    > Print spooler or any other printer problems caused by a Windows 10 update or upgrade - Click Here
    > Resolve Windows 10 or update issues on HP computer – Click Here

    Information

    Fix intermittent print spooler service errors that may cause print jobs to fail post a Windows update. Click here

hp-concentra-wrapper-portlet

Actions
Loading...

HP OfficeJet 250, 7740 Printers - Wireless Printer Setup (OS X)

This document is for HP OfficeJet 250, 250C, 252, 252C, and 258 Mobile and OfficeJet Pro 7740 Wide Format printers and Mac computers running OS X.
To set up an HP printer on a wireless (Wi-Fi) network, connect the printer to the wireless network, then install the printer driver and software from the HP website. When prompted during the installation, select Wireless as the connection type.

Step 1: Prepare for installation

Before setting up the printer on your wireless network, gather the network name and password, and turn on your router, printer, and computer.
note:
If you need to find your network password, go to Find Your Wireless WEP, WPA, WPA2 Password.
  1. Gather the following items:
    • Network name: The network name is the SSID (Service Set Identifier).
    • Network password: The password might also be called the WEP key or WPA security passphrase.
    • A computer connected to your wireless network
    • Internet access: HP recommends broadband Internet access such as cable or DSL for software downloads, using Web Services, and getting printer updates.
  2. Make sure the router and computer are turned on, and that the computer is connected to the same wireless network to which you want to connect the printer. Turn on the printer and place it close to the computer and within range of the router during the setup procedure.
  3. Disconnect any USB or Ethernet cables from the printer.

Step 2: Connect to the wireless network

Connect the printer to your network with the Wireless Setup Wizard so the HP installer can find the printer during the installation.
  1. On the printer control panel, swipe down to open the Dashboard, and then touch the Wireless icon .
  2. Touch the Setup icon.
  3. Touch Wireless Settings, and then touch Wireless Setup Wizard.
    Example of Wireless Settings menu
  4. Touch the name of your network in the list of available networks, and then touch OK.
    Example of network names
  5. If the list does not display your network name, touch Enter New Network Name, and then follow the on-screen instructions to enter your network name.
  6. If prompted, type the WEP or WPA key (network password), and then touch Done.
    A summary screen displays.
  7. Touch OK to return to the home screen.
    note:
    If a connection error message displays, make sure you typed the uppercase (capital) and lowercase (small) letters for the network name and password exactly. Follow the prompts to type the information again.

Step 3: Download and install the driver

On the computer you want to print from, install the HP software that guides you through the wireless setup.
  1. Turn on the printer.
  2. If you previously connected the printer with a USB cable, disconnect the cable from the computer and the printer.
  3. Go to 123.hp.com/OJ250 (for HP OfficeJet 250 Mobile printers) or 123.hp.com/OJP7740 (for the HP OfficeJet Pro 7740 Wide Format printer).
  4. If necessary, select your model number from the menu, click Begin, and then click Download.
  5. Double-click the file with HP Easy Start in the name in the browser downloads bar or in the Downloads folder.
    note:
    If Easy Start does not automatically open, double-click the second file with HP Easy Start in the name in the Downloads folder.
  6. Follow the on-screen instructions to prepare and connect the printer.
  7. On the Install screen, scroll down the list of available software and select HP Easy Scan, if your printer has a scanner.
  8. On the Enable Printing screen, click Add Printer.
    The Add window opens.
  9. Click your printer name, click the Use menu, select your printer name in the pop-up menu, and then click Add.
    Example of selecting the name of your printer in the Add window
  10. Continue with the on-screen instructions to complete the software installation.

Frequently asked questions

Review this list of frequently asked questions about installing and setting up your HP wireless printer.

hp-feedback-input-portlet

Actions
Loading...

hp-feedback-banner-portlet

Actions
Loading...

hp-country-locator-portlet

Actions
Loading...
Country/Region: Flag Malaysia

hp-detect-load-my-device-portlet

Actions
Loading...