Use the following procedure to check for paper in the duplexer. When a jam occurs, the control panel displays an animation that assists in clearing the jam.
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At the rear of the printer, open the duplexer.Figure : Open the duplexer
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Remove any jammed or damaged sheets of paper.
caution:
The fuser is located above the rear door, and it is hot. Do not attempt to reach into the area above the rear door until the fuser is cool.Figure : Remove the jammed paper -
Close the duplexer.Figure : Close the duplexer