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HP Color LaserJet Pro MFP M477, M377 - Replace the toner cartridges

Introduction

This printer indicates when the toner cartridge level is low. The actual toner cartridge life remaining can vary. Consider having a replacement cartridge available to install when print quality is no longer acceptable.
To purchase cartridges or check cartridge compatibility for the printer, go to HP SureSupply at www.hp.com/go/suresupply. Scroll to the bottom of the page and verify that the country/region is correct.
The printer uses four colors and has a different toner cartridge for each color: yellow (Y), magenta (M), cyan (C), and black (K). The toner cartridges are inside the front door.
Item
Description
Cartridge number
Part number
HP 410A Black Original LaserJet Toner Cartridge
Standard-capacity replacement black toner cartridge
410A
CF410A
HP 410X High Yield Black Original LaserJet Toner Cartridge
High-capacity replacement black toner cartridge
410X
CF410X
HP 410A Cyan Original LaserJet Toner Cartridge
Standard-capacity replacement cyan toner cartridge
410A
CF411A
HP 410X High Yield Cyan Original LaserJet Toner Cartridge
High-capacity replacement cyan toner cartridge
410X
CF411X
HP 410A Yellow Original LaserJet Toner Cartridge
Standard-capacity replacement yellow toner cartridge
410A
CF412A
HP 410X High Yield Yellow Original LaserJet Toner Cartridge
High-capacity replacement yellow toner cartridge
410X
CF412X
HP 410A Magenta Original LaserJet Toner Cartridge
Standard-capacity replacement magenta toner cartridge
410A
CF413A
HP 410X High Yield Magenta Original LaserJet Toner Cartridge
High-capacity replacement magenta toner cartridge
410X
CF413X
Do not remove the toner cartridge from its package until it is time to install it.
  caution:
To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes. If the toner cartridge must be removed from the printer for an extended period of time, place the cartridge in the original plastic packaging, or cover the cartridge with a light-weight, opaque item.
The following illustration shows the toner-cartridge components.
    Figure : Toner-cartridge components
  1. Handle
  2. Imaging drum
  3. Memory chip
  caution:
If toner gets on clothing, wipe it off by using a dry cloth and wash the clothes in cold water. Hot water sets toner into fabric.
note:
Information about recycling used toner cartridges is in the toner cartridge box.

Remove and replace the toner cartridges

How to Clear a Paper Jam in Tray 2 on the HP Color LaserJet Enterprise M553, M554, M555 and HP Color LaserJet Enterprise MFP M578 Printer
How to Clear a Paper Jam in Tray 2 on the HP Color LaserJet Enterprise M553, M554, M555 and HP Color LaserJet Enterprise MFP M578 Printer
Learn how to clear a paper jam in tray 2 on the P Color LaserJet Enterprise M553, M554, M555 and HP Color LaserJet Enterprise MFP M578 printer.
  1. Open the front door by pressing the button on left panel.
    Figure : Open the door
  2. Grasp the blue handle on the toner cartridge drawer, and then pull out the drawer.
    Figure : Pull out the toner cartridge drawer
  3. Grasp the handle on the toner cartridge, and then pull the toner cartridge straight up to remove it.
    Figure : Remove the toner cartridge
  4. Remove the new toner cartridge package from the box, and then pull the release tab on the packaging.
    Figure : Open new toner cartridge packaging
  5. Remove the toner cartridge from the opened packaging shell.
    Figure : Remove cartridge from packaging
  6. Gently rock the toner cartridge from front to back to distribute the toner evenly inside the cartridge.
    Figure : Shake the toner cartridge
  7. Do not touch the imaging drum on the bottom of the toner cartridge. Fingerprints on the imaging drum can cause print-quality problems.
    Also, do not expose the cartridge to light unnecessarily.
  8. Insert the new toner cartridge into the drawer. Make sure that the color chip on the cartridge matches the color chip on the drawer.
    Figure : Install the toner cartridge
  9. Close the toner cartridge drawer.
    Figure : Close the toner cartridge drawer
  10. Close the front door.
    Figure : Close the front door
  11. Pack the used toner cartridge into the packaging that the new cartridge came in.
    In the U.S. and Canada, a pre-paid shipping label is included in the box. In other countries/regions, go to www.hp.com/recycle to print a pre-paid shipping label.
    Adhere the pre-paid shipping label to the box, and then return the used cartridge to HP for recycling (where available).
    Figure : Package the old supplies