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HP Deskjet 2520 All-in-One series - Description of the Control Panel of the Product

    Figure : Graphic - The control panel of the HP Deskjet 2520 All-in-One series
  1. 1 Power: Turns the product on or off. When the product is off, a minimal amount of power is still used. To completely remove power, turn off the product, then unplug the power cord. See for more information.
  2. 2 Scan: Initiates a front panel scan job after connection to computer has been established.
  3. 3 Cancel: Stops the current operation.
  4. 4 Fit to page: Enlarges or reduces the original placed on the glass.
  5. 5 Fit to page light: Indicates whether the enlarge or reduce function has been selected.
  6. 6 Start Copy Black: Starts a black-and-white copy job. Increase the number of copies by pressing the button multiple times. Acts as a resume button after resolving print problems.
  7. 7 Start Copy Color: Starts a color copy job. Increase the number of copies by pressing the button multiple times. Acts as a resume button after resolving print problems.
  8. 8 Attention light: Indicates that there is a paper jam, the printer is out of paper, or some event that requires your attention.
  9. 9 Control panel display: Indicates the number of copies, media error, ink level, and ink error.

Status lights

When the product is turned on, the power button light will be lit. When the product is processing a job, the power light will be blinking. Additional blinking lights signal errors that you can resolve. See below to learn about blinking lights and what to do.
Behavior
Cause and solution
Power light is blinking and attention light is on.
Figure : Graphic - Status lights of the HP Deskjet 2520 All-in-One series
Output tray closed when printing is attempted.
Open output tray.
Power light, ink levels, and attention light are blinking.
Figure : Graphic - Status lights of the HP Deskjet 2520 All-in-One series
Cartridge door is open.
Close the cartridge door.
Both ink level icons are blinking.
Figure : Graphic - Status lights of the HP Deskjet 2520 All-in-One series
Both cartridges are missing, do not have the tape removed, or may be defective.
Install cartridges, remove the tape from the cartridges, or replace the defective cartridges.
One ink level icon is blinking.
Figure : Graphic - Status lights of the HP Deskjet 2520 All-in-One series
Blinking icon indicates corresponding cartridge is missing, does not have the tape removed, or may be defective. The printer will print in single-cartridge mode with one cartridge.
Install missing black or color cartridge, remove the tape from the cartridge, or replace the defective cartridge.
Letter "P", media icon, and attention light are blinking.
Figure : Graphic - Status lights of the HP Deskjet 2520 All-in-One series
There is no paper, or paper is not feeding.
Load paper, then press any button, except Cancel, to resume printing.
Letter "J", media icon, and attention light are blinking.
Figure : Graphic - Status lights of the HP Deskjet 2520 All-in-One series
There is a paper jam.
Remove jammed paper. Then press any button, except Cancel, to resume printing.
Letter "C", ink level icons, and attention light are blinking.
Figure : Graphic - Status lights of the HP Deskjet 2520 All-in-One series
Cartridge carriage inside printer has stalled.
Open cartridge door and make sure carriage is not obstructed. Move carriage to the right, close door, and then press any button, except Cancel, to resume.
Power light, media icon, and attention light are blinking.
Figure : Graphic - Status lights of the HP Deskjet 2520 All-in-One series
Scanner is not working. Press Power button to turn printer off, and then on again.
If problem persists, contact HP. Printer will still print even if scanner is not working.
Power light, letter "E", media icon, ink level icons, ink drop icon, and attention light are blinking.
Figure : Graphic - Status lights of the HP Deskjet 2520 All-in-One series
Printer is in an error state.
Reset printer.
One ink level icon and ink drop icon are blinking, and the attention light is on.
Figure : Graphic - Status lights of the HP Deskjet 2520 All-in-One series
Blinking ink level icon indicates that corresponding cartridge has a problem. Cartridge may be improperly installed, incompatible, defective, counterfeit or very low on ink.
  • If you see a message on your computer screen, refer to the message for more information about the problem.
  • If there is no message on your computer screen, try removing and reinserting the cartridge.
  • Confirm that you are using the correct HP cartridge for your printer.
  • Determine if the cartridge is defective. To do this:
    • Remove black cartridge.
    • Close cartridge door.
    • If the Power light blinks, the tri-color cartridge should be replaced. If the Power light does not blink, replace the black cartridge.
  • If print quality is poor, consider replacing the cartridge.
Both ink level icons and ink drop icon are blinking, and the attention light is on.
Figure : Graphic - Status lights of the HP Deskjet 2520 All-in-One series
Both cartridges have a problem. Cartridges may be improperly installed, incompatible, defective, counterfeit or very low on ink.
  • If you see a message on your computer screen, refer to the message for more information about the problem.
  • If there is no message on your computer screen, try removing and reinserting the cartridges.
  • Confirm that you are using the correct HP cartridges for your printer.
  • Determine if a cartridge is defective. To do this:
    • Remove black cartridge.
    • Close cartridge door.
    • If the Power light blinks, the tri-color cartridge should be replaced. If the Power light does not blink, replace the black cartridge.
  • If print quality is poor, consider replacing the cartridges.