Remote Denial of Service (DoS)
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HP Customer Support - Knowledge Base
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SUPPORT COMMUNICATION- SECURITY BULLETIN
Document ID: c02931414
Version: 2
HPSBPI02794 SSRT100542 rev.2 - Certain HP Photosmart Printers, Remote Denial of Service (DoS)
Notice:: The information in this security bulletin should be acted upon as soon as possible.
Release date : 22-Jul-2011
Last updated : 27-Jul-2017
A potential security vulnerability has been identified with certain HP Photosmart printers. The vulnerability could be exploited remotely to create a Denial of Service (DoS).
CVE-2012-2017
HP Photosmart Wireless e-All-in-One Printer series - B110
HP Photosmart e-All-in-One Printer series - D110
HP Photosmart Plus e-All-in-One Printer series - B210
HP Photosmart eStation All-in-One Printer series - C510
HP Photosmart Ink Advantage e-All-in-One Printer series - K510
HP Photosmart Premium Fax e-All-in-One Printer series - C410
HP Photosmart e-All-in-One Printer series - D110
HP Photosmart Plus e-All-in-One Printer series - B210
HP Photosmart eStation All-in-One Printer series - C510
HP Photosmart Ink Advantage e-All-in-One Printer series - K510
HP Photosmart Premium Fax e-All-in-One Printer series - C410
CVSS 2.0 Base Metrics
Reference
|
Base Vector
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Base Score
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CVE-2012-2017
|
(AV:N/AC:L/Au:N/C:N/I:N/A:C)
|
7.8
|
Information on CVSS is documented in HP Customer Notice: HPSN-2008-002.
HP has provided firmware updates to resolve this vulnerability. To obtain the updated firmware, go to the
HP Software and Drivers page for your product and find the firmware update from the list of available software.
note:Updates are not available for the following products. These products should be used on networks where the users are trusted.HP Photosmart Ink Advantage e-All-in-One Printer series - K510
HP Photosmart Premium Fax e-All-in-One Printer series - C410
...
Third Party Security Patches: Third party security patches that are to be installed on systems running HP software products should be applied in accordance with the customer's patch management policy.
Support: For issues about implementing the recommendations of this Security Bulletin, visit
http://www.hp.com/go/contacthp to learn about your HP support options.
Report: To report a potential security vulnerability with any HP supported product, send email to:
hp-security-alert@hp.com.
Subscribe: To initiate a subscription to receive future HP Security Bulletin alerts via email, visit
https://h41369.www4.hp.com/alerts-signup.php?lang=en&cc=US&jumpid=hpsc_profile.
Security Bulletin Archive: To view released Security Bulletins, search the
HP Support Site for "security bulletin".
Software Product Category: The Software Product Category is represented in the title by the two characters following HPSB.
PI
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HP Printing and Imaging
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HF
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HP Hardware and Firmware
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GN
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HP General Software
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It is strongly recommended that security related information being communicated to HP be encrypted using PGP, especially exploit information.
To get the security-alert PGP key, please send an e-mail message as follows:
Subject: get key
System management and security procedures must be reviewed frequently to maintain system integrity. HP is continually reviewing and enhancing the security features of software products to provide customers with current secure solutions.
"HP is broadly distributing this Security Bulletin in order to bring to the attention of users of the affected HP products the important security information contained in this Bulletin.HP recommends that all users determine the applicability of this information to their individual situations and take appropriate action.HP does not warrant that this information is necessarily accurate or complete for all user situations and, consequently, HP will not be responsible for any damages resulting from user's use or disregard of the information provided in this Bulletin.To the extent permitted by law, HP disclaims all warranties, either express or implied, including the warranties of merchantability and fitness for a particular purpose, title and non-infringement."
REVISION HISTORY :
Version:1 (rev.1) - 27 June 2012 Initial release; Version:2 (rev.2) - 27 July 2017 Updated Note tag, shortened firmware install process, and added boilerplate reuse text.
© Copyright 2022 HP Development Company, L.P.
HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration.The information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.
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