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HP Customer Support - Knowledge Base

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HP Designjet T2300 eMFP Printer - The Printer Will Not Start and Display Stays Blank

The product will not start

If the product will not start (the front panel is blank or the diagnostic LEDs are all off), you are recommended to replace the firmware, in the following way.
  1. Go to the Knowledge Center (see Knowledge CenterKnowledge Center) and download the firmware.
  2. Save the firmware on a USB flash drive. Ideally, the USB flash drive should be empty and formatted with the FAT filesystem.
  3. Ensure that the product is turned off. Connect the USB flash drive to the Hi-Speed USB host port beside the front panel, then turn the product on.
  4. The product takes about a minute to read the firmware file, then asks you to remove the USB flash drive.
  5. The product automatically installs the new firmware and restarts.

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Country/Region: Flag Malaysia

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