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HP ProBook 4410s Notebook PC - Removing and Replacing the Palm rest

Summary of instructions

Parts return

Introduction

This document is provided to assist in removing and replacing the Palm rest for the HP ProBook 4410s Notebook PC.

Minimum skill level

The End User requires no hardware-specific training to replace the defective part. The End user should have familiarity with system hardware and software requiring repair.

Tools required

Small, Phillips-head P1 screwdriver.

Parts required

note:
Part numbers are subject to change.

The replacement part number will vary depending on the Palm rest that is being replaced. If a part is listed as "Yes" under "Requires Return" then the defective part needs to be returned to HP. Click here for more information on returning parts to HP.

Description	Part Number	Requires Return
Palm rest - For use in black computers with 15 inches displays	535868-001 (Modified)	No
Palm rest - For use in red computers with 15 inches displays	572728-001 (Original)	No
Palm rest - For use in black computers with 14 inches displays	535867-001 (Modified)	No
Palm rest - For use in red computers with 14 inches displays	572727-001 (Original)	No

note:
For customers in countries/regions with RoHS legislation* (e.g. EU, China, etc.) restricting the use of hazardous substances in electrical equipment. The use of the Original Spare part is regulated by RoHS legislation. If your unit contains a part that is labelled with the Modified Spare number, the Modified Spare must be ordered as the replacement part. If your unit contains a part that is labelled with the Original Spare number, please order the Original Spare as the replacement part. In this case either the Original Spare or the Modified Spare may be shipped which will not affect performance or functionality of the unit.

Summary of instructions

To view a video demonstrating the procedure for removing the Palm rest, click on the link below. Or use the product video listing on the HP Services Media Library then select Palm rest from the menu on the upper left hand side of the screen.

Click here to view the Palm rest removal video (right-click on the link to open in a new window/tab).

Palm rest removal

Review the safety considerations before performing the steps listed below by clicking on the following link:

Click here to view the precautions.

caution:
Failure to comply with the precautions could result in damage to your product or loss of data.
Remove the battery. Click here for instructions on how to remove the battery.
Remove the switch cover. Click here for instructions on how to remove the switch cover.
Remove the keyboard. Click here for instructions on how to remove the keyboard.
Remove the three 3mm P1 Phillips broad head screws that secure the palm rest to the base enclosure.
Slide the palm rest toward the center of the notebook.
Flip the palm rest toward the center of the notebook and rest it face down on the base enclosure.
Gently lift the locking bar out of the palm rest ZIF connector and remove the ribbon cable

note:
Use care to prevent damaging the ZIF connector and ribbon cable.
Remove the palm rest from the base enclosure.

Palm rest replacement

Place the palm rest face down in the center of the base enclosure.
Insert the palm rest ribbon cable into the ZIF connector on the system board and push the locking bar down to secure the cable in the connector.

note:
Use care to prevent damaging the ZIF connector and ribbon cable.
Flip the palm rest toward the front edge of the notebook and set it into position on the base enclosure.
While pressing down, slide the palm rest toward the front of the notebook until it is secure and flush with the front edge of the base enclosure.
Replace the three 3mm P1 Phillips broad head screws that secure the palm rest to the base enclosure.
Replace the keyboard. Click here for instructions on how to replace the keyboard.
Replace the switch cover. Click here for instructions on how to replace the switch cover.
Replace the battery. Click here for instructions on how to replace the battery.