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SUPPORT COMMUNICATION- CUSTOMER ADVISORY

Document ID: c01778017

Version: 1

HP Z400 Workstation - Workstations with Specific Processors Fails to Maintain Intel Hyper-Threading (HT) Technology Settings

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

Release date : 18-Jun-2009

Last updated : 25-Jun-2009

DESCRIPTION
Workstations configured with the processors mentioned in the SCOPE section, fails to save Intel Hyper-Threading Technology settings.
By design, the HP Setup Utility (F10) does not save BIOS settings for capabilities not supported by the processor installed in the workstation. For example, if Intel Hyper-Threading Technology is enabled by the user in HP Setup Utility but one of the processors mentioned in the SCOPE section is installed, the settings will automatically revert to Disabled after exiting the utility.

sourceInformation

SCOPE
  • HP Z400 Workstations configured with one of the following processors:
    • Intel Xeon W3503, 2.40GHz, 4MB cache, 1066 memory, 4.8GT/s QPI processor
    • Intel Xeon W3505, 2.53GHz, 4MB cache, 1066 memory, 4.8GT/s QPI dual-core processor
RESOLUTION
To use the HT technology, please order HP Z400 workstations configured with one of the following processors that support it.
  • Intel Xeon W3520, 2.66GHz, 8MB cache, 1066 memory, 4.8GT/s QPI, Quad-Core, HT, Turbo
  • Intel Xeon W3540, 2.93GHz, 8MB cache, 1066 memory, 4.8GT/s QPI, Quad-Core, HT, Turbo
  • Intel Xeon W3570, 3.20GHz, 8MB cache, 1333 memory, 6.4GT/s, Quad-Core, HT, Turbo
RECEIVE PROACTIVE UPDATES:
Receive support alerts (such as the document you are reading), as well as updates on drivers, software, firmware, and customer replaceable components, pro-actively via e-mail through HP Subscriber's Choice for your specific HP Workstation. Click here to sign up for Subscriber's Choice.

Hardware platforms affected : HP Z400 Workstation, P8342A(HP Pavilion 722m Desktop PC (LA): Standard HP Product)

Operating systems affected : Not applicable

Software affected : Not applicable

Support Communication Cross Reference ID : IA01778017

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restorationThe information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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