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Welcome to HP Customer Support

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  • Information
    Information regarding recent vulnerabilities

    HP is aware of the recent vulnerabilities commonly referred to as "Spectre" and "Meltdown". HP has published a security bulletin with patches for these issues and a list of impacted systems. We will continue to update the bulletin as more information becomes available and encourage customers to check the bulletin frequently.

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HP Photosmart and Deskjet All-in-Ones and Printers - HP Customer Participation Program Critical Update for Windows XP and Vista

Issue
This update resolves a critical performance issue caused by the HP Customer Participation Program software. You may be experiencing an overall slowing of your computer performance due to an error in this software. The update below provides a newer, corrected version of the HP Customer Participation Program software.
Solution
  1. When the File Download window displays, click Run.
  2. Follow the on-screen instructions to complete the installation process.

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Ask the community!


Support Forum

Support Forum

Join the conversation! Find Solutions, ask questions, and share advice with other HP product owners. Visit now


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Country/Region: Flag Malaysia

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