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HP Customer Support - Knowledge Base

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HP LaserJet P1505n Printer - The Attention and Ready Lights Are On and the Printer Will Not Print

Issue

When the product is turned on, the Attention and the Ready lights stay lit. The product does not go to a ready state and it does not print.

Solution

Repair the firmware. Follow these steps to download the HP Laserjet P1505n Printer Firmware Repair Utility.
  1. Bookmark this page, or make note of the steps in this procedure.
  2. The Select your operating system window opens.
  3. Click your computer operating system.
    The Select software and drivers window opens.
  4. Scroll down to the Utility section, and then click HP Laserjet P1505n Printer Firmware Repair Utility.
  5. Follow the on-screen instructions to download and install the repair utility.

Cause

The firmware, on the formatter inside the product, is corrupted. Firmware might become corrupted during the following events:
  • If the product was turned off or disconnected during a firmware update, the firmware might have been corrupted.
  • During an HP software installation, a firmware update might have automatically run. If the firmware in the update was newer than the firmware on the formatter, the firmware might have been corrupted.

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Country/Region: Flag Malaysia

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