hp-support-head-portlet

Actions
Loading...
HP Customer Support - Knowledge Base

hp-contact-secondary-navigation-portlet

Actions
Loading...

hp-share-print-widget-portlet

Actions
Loading...
  • Information
    Need Windows 11 help?

    Check the information on compatibility, upgrade, and available fixes from HP and Microsoft. Windows 11 Support Center

  • Feedback

hp-concentra-wrapper-portlet

Actions
Loading...

HP Photosmart A532, A536, and A538 Photo Printers - Replacing Ink Cartridges

Introduction

A new ink cartridge needs to be installed when the existing ink cartridge is low or out of ink and the print quality is unacceptable.

Replacing ink cartridges

Follow these steps to replace and align the ink cartridge.

Step one: Replace the old ink cartridge

  1. Make sure the product is turned on.
  2. Open the output tray, and then open the cartridge door.
      Figure : Opening the output tray and cartridge door
    1. Opening the output tray
    2. Opening the cartridge door
  3. Lightly press down on the ink cartridge to release it and pull it out.
  4. Remove the new ink cartridge from its packaging.
  5. Pull the pink tab to remove the clear tape from the ink cartridge.
    Figure : Removing the tape from a cartridge
      caution:
    Be careful not to touch the ink nozzles or copper contacts.
    Figure : Copper contacts
  6. Hold the ink cartridge with the label facing up and the copper contacts facing the product.
  7. Insert the ink cartridge into the carriage and push it in until it snaps into place.
    Figure : Installing the ink cartridge
  8. Close the cartridge door.

Step two: Align the new ink cartridge

Once the new ink cartridge is installed, the product automatically aligns the cartridge and prints an alignment page. If the alignment page does not print automatically, follow these steps to manually align the ink cartridge.
note:
The ink cartridge can be aligned at other times to ensure optimal print quality.
  1. Press the menu button () on the product control panel.
  2. Use the arrow buttons () to highlight Tools, and then press the print button ().
  3. Use the arrow buttons () to highlight Align Print Cartridges.
  4. Press the print button () to begin aligning the cartridge.
  5. Follow the prompts on the product control panel display to print the alignment page.
    Figure : Alignment page
    The check marks indicate that the ink cartridge is installed correctly and functioning properly.
  6. If an "X" is displayed next to any of the bars, align the ink cartridge again.
  7. If the "X" is still displayed, replace the ink cartridge.

hp-feedback-input-portlet

Actions
Loading...

hp-feedback-banner-portlet

Actions
Loading...

hp-country-locator-portlet

Actions
Loading...
Country/Region: Flag Malaysia

hp-detect-load-my-device-portlet

Actions
Loading...