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Welcome to HP Customer Support

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  • Information
    Information regarding recent vulnerabilities

    HP is aware of the recent vulnerabilities commonly referred to as "Spectre" and "Meltdown". HP has published a security bulletin with patches for these issues and a list of impacted systems. We will continue to update the bulletin as more information becomes available and encourage customers to check the bulletin frequently.

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HP Pavilion Media Center dv6540eg Notebook PC - Product Specifications

Hardware
Product Name
dv6420ef
Product Number
GQ202EA#ABD
Microprocessor
AMD Turion™ 64 X2 Mobile Technology TL-56
Microprocessor Cache
Level 2 cache (2x512 KB)
Memory
2048 MB (2x1024)
Memory Max
Up to 4 GB (Up to 1 GB may not be available due to 32-bit operating system resource requirements)
Video Graphics
NVIDIA® GeForce™ 8400M GS
Video Memory
Up to 895 MB total graphics memory (128 MB dedicated)
Hard Drive
160 GB SATA (5400 rpm)
Multimedia Drive
Lightscribe Super Multi DVD Writer (+/-R +/-RW) with Double Layer support
Display
15.4” WXGA High Definition BrightView Widescreen (1280 x 800)
Fax/Modem
High speed 56K modem
Network Card
Ethernet 10/100BT integrated network interface
Wireless Connectivity
802.11b/g WLAN
Sound
Altec Lansing® speakers
Keyboard
101 key compatible keyboard
Pointing Device
Touch Pad with On/Off button and dedicated vertical Scroll Up/Down pad, volume control, mute buttons, 2 Quick Launch Buttons
PC Card Slots
  • One ExpressCard/54 slot (also supports ExpressCard/34)
External Ports
  • 5-in-1 integrated Digital Media Reader for Secure Digital cards, MultiMedia cards, Memory Stick, Memory Stick Pro, or xD Picture cards
  • 3 USB 2.0
  • 1 HDMI connector
  • 1 VGA port
  • 1 RJ11 modem connector
  • 1 RJ45 ethernet connector
  • S-video TV out
  • 2 headphones-out
  • 1 mic-in
  • 1 IEEE 1394
  • remote control infrared port (remote optional)
  • cable docking connector
Dimensions
35.70 cm (L) x 25.70 cm (W) x 3.96 cm (max H)
Weight
2.80 kg (6.14 lbs)
Power
  • 90 W AC Power Adapter
  • 6-cell Lithium-Ion (Li-Ion) battery
What's In The Box
HP Mobile Remote Control
Software
Operating System:
Genuine Windows Vista® Home Premium
Security and Support:
Symantec™ Norton Internet Security™ 2007 (60 days live update)
Adobe® Reader 8.0
Multimedia:
Windows Media Player
; HP Photosmart Essential, Windows Photo Gallery
; DVD Play
; Windows Movie Maker, Windows DVD Maker, Roxio MyDVD Basic
; Roxio Creator Basic
; Windows Media center, QuickPlay for Windows
Productivity and Finance:
Windows Mail
Internet Solutions:
Microsoft® Internet Explorer 7.0
Service and Support
Warranty and Support
A +1 year warranty extension is available (HP Care Pack U4819E, including Accidental Damage Protection U4821E).
1 year, pick-up and return, parts and labour.

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Support Forum

Support Forum

Join the conversation! Find Solutions, ask questions, and share advice with other HP product owners. Visit now


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Country/Region: Flag Malaysia

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