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Welcome to HP Customer Support

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  • Information
    Information regarding recent vulnerabilities

    HP is aware of the recent vulnerabilities commonly referred to as "Spectre" and "Meltdown". HP has published a security bulletin with patches for these issues and a list of impacted systems. We will continue to update the bulletin as more information becomes available and encourage customers to check the bulletin frequently.

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HP Designjet Z3100ps Photo Printer Series - Print Quality Troubleshooting Wizard

The Print Quality Troubleshooting Wizard can help with the following problems:
  • Horizontal lines across the image (banding)
  • The whole image is blurry or grainy
  • Lines are too thick, too thin, or missing
  • Colors are inaccurate
To start the wizard:
  • From HP Easy Printer Care under Microsoft Windows: Go to the Support tab, and select Print quality troubleshooting.
  • From HP Printer Utility under Mac OS: Select Support, then Print quality troubleshooting.
  • From the Mac OS Print dialog: Go to the Services panel, select Device Maintenance, then select Print quality troubleshooting from the list of maintenance tasks.
  • From the Embedded Web Server: Go to the Support tab, select Troubleshooting, then select Print quality troubleshooting.
    Figure : Print Quality Troubleshooting wizard

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Ask the community!


Support Forum

Support Forum

Join the conversation! Find Solutions, ask questions, and share advice with other HP product owners. Visit now


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Country/Region: Flag Malaysia

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