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Welcome to HP Customer Support

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  • Information
    Information regarding recent vulnerabilities

    HP is aware of the recent vulnerabilities commonly referred to as "Spectre" and "Meltdown". HP has published a security bulletin with patches for these issues and a list of impacted systems. We will continue to update the bulletin as more information becomes available and encourage customers to check the bulletin frequently.

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HP LaserJet P2015 Series Printer - Software for Macintosh

Macintosh printer drivers
A printer driver is the software component that provides access to printer features and provides the means for the computer to communicate with the printer.
Install the Macintosh printer driver
This section explains how to install the printing system software for Macintosh OS X V10.2.8, V10.3.9, and V10.4.3 and later.
  note:
USB queues are created automatically when the printer is attached to the computer. However, the queue will use a generic PPD if the installer has not been run before the USB cable is connected. To change the queue PPD, open the Print Center or Printer Setup Utility, select the correct printer queue, and then click Show Info to open the Printer Info dialog box. In the pop-up menu, select Printer Model, and then, in the pop-up menu in which Generic is selected, select the correct PPD for the printer.
Use the following procedure to install the Macintosh printer driver:
  1. Insert the printer CD into the CD-ROM drive and run the installer.
  2. Double-click the CD icon on the desktop
  3. Double-click the Installer icon.
  4. Follow the instructions on the computer screen.
  5. Print a test page or a page from any software program to make sure that the printer software is correctly installed.
If installation fails, reinstall the software. If this fails, see the Late-Breaking Information section of the Install Notes. The Install Notes are located on the printer CD or at the support Web site (see How to contact HP for the Web address).
Configure the Macintosh printer driver
Use one of the following methods to open the Macintosh printer driver from your computer:
Operating System
To change the settings for all print jobs until the software program is closed
To change the print job default settings (for example, turn on Print on Both Sides by default)
To change the configuration settings (for example, add a tray or enable/disable Manual Duplexing)
Macintosh OS X V10.2.8, V10.3.9, and V10.4.3 and later
  1. On the File menu, click Print.
  2. Change the settings that you want on the various pop-up menus.
  1. On the File menu, click Print.
  2. Change the settings that you want on the various pop-up menus.
  3. On the Presets pop-up menu, click Save as and type a name for the preset.
These settings are saved in the Presets menu. To use the new settings, you must select the saved preset option every time you open a program and print.
  1. Open Print Center or Printer Setup Utility by selecting the hard drive, clicking Applications, clicking Utilities, then double-clicking Print Center or Printer Setup Utility.
  2. Click the print queue.
  3. On the Printers menu, click Show Info.
  4. Click the Installable Options menu.
PostScript Printer Description files (PPDs)
PPDs, in combination with the HP postscript level 3 emulation driver, access the printer features and allow the computer to communicate with the printer. An installation program for the PPDs is provided on the HP LaserJet P2015 Series printer CD.

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